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About the Role

We are looking for an accomplished Head of European Communications & Engagement to shape how we communicate across a diverse, multi-market European organisation. This is a high-profile leadership role, acting as a trusted adviser to the Europe CEO, Europe Leadership Team and Chief Information & Technology Office leadership. You will set the communications strategy and operating rhythm for Europe, bringing consistency, clarity and local relevance to leadership communication, transformation and employee engagement.

Responsibilities

Develop and lead the Europe communications and engagement strategy, translating business priorities into a clear narrative, annual plan and measurable outcomes.
Act as a trusted communications adviser to the Europe CEO, leadership team and senior technology leaders.
Lead executive communications, including key messages, speeches, town halls, leadership events, social media and market engagement.
Shape communications for major change and transformation programmes, ensuring communications is embedded from the outset and supports sustained behavioural change.
Own the strategic direction for CITO communications, helping leaders communicate technology strategy and transformation in ways that resonate with varied audiences.
Set clear communications standards, governance and ways of working across Europe, balancing a cohesive regional narrative with market accountability and local relevance.
Build productive partnerships across Market and Group Communications teams, reducing duplication and enabling effective delivery without relying on central control.
Provide senior oversight for sensitive, high-profile and cross-market communications issues, advising leaders on risks, opportunities and stakeholder response.
Lead, coach and develop the Europe communications team, setting clear priorities, accountabilities and quality standards.
Use audience insight, qualitative feedback and performance measures to improve communications effectiveness, reach, understanding and engagement.
Manage the Europe communications budget and deployment of external support within agreed governance.

Requirements

Significant senior communications leadership experience in a complex, matrixed or multi-market organisation.
A strong track record as a trusted adviser to CEOs, executive teams and senior functional leaders.
Expertise in enterprise narrative, leadership communications, employee engagement, reputation and complex transformation.
Experience communicating technology and business transformation, with the ability to make complex topics accessible and meaningful.
Excellent executive writing and editorial judgement across speeches, presentations, social media and multi-channel communications.
The confidence and judgement to manage sensitive issues, challenge constructively and make sound recommendations under pressure.
Proven ability to lead and develop communications professionals, whilst influencing stakeholders beyond your direct reporting line.
A data-informed approach to communications, using listening and insight to shape strategy and demonstrate impact.
Commercial awareness, including experience of budgets, suppliers, risk and reputation management.
Exceptional written and verbal communication skills, discretion, resilience and the ability to thrive amid competing priorities.

Skills

Communications strategy
Employee engagement
Leadership communication
Reputation management
Transformation communication
Executive writing
Editorial judgement
Stakeholder influence
Data analysis
Budget management
Risk management

Location

UK
Ireland

Work Type

Hybrid
Full-time

Experience Level

Senior leadership

Benefits

Competitive salary
Generous pension scheme
Bonus scheme
Income protection
Private medical insurance
Life assurance
Regular personal and professional development
Flexible working arrangements

About the Company

Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies.
We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.
Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903.
We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.
Canada Life UK is transforming to create a more customer-focused business by providing our expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.
Our culture is unique and incredibly important to us.
We care about doing the right thing for our people, customers and community and helping others to build better futures.
Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others.
Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward.
We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces.
That’s why we offer a range of training, flexible working and opportunities to grow and develop.

Equal Opportunity

Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us.
We are proud of the progress we’re making in DEI, and we continue for it to be a significant focus.
At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures.
Emerging talent is crucial to our growth and creating an environment that continues to inspire us all.
We appreciate that everyone has different work and life responsibilities.
We’re happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.