Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Lead Test Engineer role.
Rezi rewrites your resume against Genesys's job description. Free.
Tailor your resume to this Lead Test Engineer role.
Rezi rewrites your resume against Genesys's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Lead Test Engineer posting at Genesys — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Lead Test Engineer posting at Genesys — free, in seconds.
About the Role
Drive the quality strategy for a data platform powering millions of daily customer experience decisions. Own the engineering of quality across large-scale, high-volume batch analytics systems. Influence feature design, validation, and shipping to impact customer insights and business outcomes. Play a key role in ensuring reliability, performance, and trust in AI-driven innovation and cloud-scale platforms. This position offers visibility across global teams, exposure to modern cloud and data technologies, and the opportunity to shape scalable quality practices.
Responsibilities
- Own the end-to-end quality strategy for batch analytics features, ensuring scalable, reliable validation across data pipelines and APIs.
- Drive alignment across Product, Engineering, and UX to embed quality into design decisions and delivery workflows.
- Design and implement automated test frameworks that improve system reliability, reduce defects, and increase deployment confidence.
- Evaluate architecture and technical designs to identify risks and influence testability, scalability, and performance outcomes.
- Develop and execute comprehensive test strategies covering functional, performance, security, and accessibility dimensions.
- Lead exploratory testing initiatives and user-focused validation to improve real-world customer experience and usability.
- Optimize CI/CD pipelines by maintaining and enhancing automated test suites within Jenkins and TestNG frameworks.
- Mentor junior engineers and elevate team-wide quality practices through code reviews, knowledge sharing, and technical guidance.
Requirements
- 5+ years of experience in software testing within cloud-based or distributed systems environments.
- Strong proficiency in Java or Python, with experience contributing to test automation frameworks.
- Hands-on experience with CI/CD tools such as Jenkins or equivalent platforms.
- Proven experience testing REST APIs, including both functional and automated approaches.
- Solid understanding of microservices architecture and end-to-end system validation in multi-tenant applications.
- Experience working with large-scale data systems or high-volume event-driven platforms.
- Strong analytical skills with the ability to identify risks and design effective validation strategies.
- Demonstrated ability to collaborate across cross-functional teams and influence engineering practices.
Skills
- Java
- Python
- CI/CD
- Jenkins
- TestNG
- REST APIs
- Microservices architecture
- AWS (EC2, S3, Lambda)
- Hadoop
- Spark
- Presto
- Data pipelines
- Batch processing systems
- Airflow
- Performance testing
- Scalability testing
- Security testing
- Accessibility testing
Location
- Global
Work Type
- Flexible-first culture
- Remote
- Hybrid
- Onsite
Experience Level
- 5+ years of experience in software testing
Salary/Compensations
- $150,000.00 - $196,900.00
Benefits
- Comprehensive extended group health coverage
- Generous paid time off, including vacation and personal leave
- Retirement savings program with employer RRSP matching
- Family-friendly benefits, including parental leave top-up and adoption assistance
- Growth and development opportunities through access to learning resources and internal mobility programs
- Paid volunteer time
- August Free Fridays
- Well-being resources
About the Company
- Genesys helps organizations create better customer experiences through AI-powered experience orchestration.
- Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.
- We help build, support and operate technology used by more than 8,000 organizations in over 100 countries.
- Genesys is Great Place to Work® certified in 17 countries.
- Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences.
- Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control.
- As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces.
Equal Opportunity
- Genesys is an equal opportunity employer committed to fairness in the workplace.
- We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.