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About the Role
The Janitorial Manager leads and develops the custodial team, ensuring high standards of cleanliness, safety, and service quality. This role oversees daily operations, supports team performance, manages administrative tasks, and performs cleaning duties as needed. Flexibility, strong leadership, and exceptional organizational skills are essential for supervising the custodial department and all cleaning services for client-maintained properties.
Responsibilities
- Lead, supervise, and support custodial team members to ensure consistent, high-quality execution of all cleaning tasks.
- Evaluate team member performance and collaborate with management on feedback, coaching, and advancement recommendations.
- Provide training and skill development for new hires and existing staff.
- Promote teamwork and maintain a positive, productive work environment.
- Oversee daily operational reporting, including customer concerns, transportation issues, and other service-related updates.
- Ensure work assignments and shifts are executed effectively, adapting to changing business needs.
- Perform cleaning services as needed to support operations or fill coverage gaps.
- Mix and apply detergents and cleaning solutions according to required specifications.
- Operate cleaning equipment such as buffers, vacuums, and other custodial machinery.
- Monitor safety compliance and report hazards, repair needs, or maintenance issues promptly.
- Ensure adherence to all safety practices and industry standards across the team.
- Maintain a clean and safe work environment for internal customers and team members.
- Manage departmental administrative tasks, including ordering materials and supplies, processing timecards, and maintaining accurate documentation.
- Assist with scheduling, inventory management, and operational planning.
- Demonstrate strong internal customer service skills by actively listening, addressing employee concerns, and recommending positive solutions.
- Make informed decisions, prioritize effectively, and balance multiple tasks in a fast-paced environment.
Requirements
- Five years of relevant janitorial management experience.
- Experience managing a team of 20 or more employees.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, etc.).
- Ability to read and follow written and verbal instructions.
- Strong interpersonal skills with the ability to maintain positive relationships with customers, managers, and coworkers.
- Adequate trade knowledge to estimate labor hours, materials, and visualize project requirements.
- Strong planning, organizational, and decision-making capabilities.
- Ability to interpret blueprints and shop drawings.
- Commitment to safety and the proper use of equipment and cleaning products.
- Ability to lift and carry objects up to 50 pounds.
- Valid driver’s license.
Skills
- Microsoft Office Suite (Word, Excel, Outlook, etc.)
- Interpersonal skills
- Planning
- Organizational skills
- Decision-making capabilities
- Blueprint interpretation
- Shop drawing interpretation
- Safety commitment
- Equipment operation
- Cleaning solutions application
Experience Level
- Five years of relevant janitorial management experience
- Experience managing a team of 20 or more employees
Salary/Compensations
- $62,353.20 - $63,500.00
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Flexible spending accounts
- Health savings accounts
- Retirement savings plans
- Life insurance programs
- Disability insurance programs
- Paid time away from work
- Unpaid time away from work
- Competitive pay
About the Company
- C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities.
- In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.
Equal Opportunity
- C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities.
- Discrimination of any type will not be tolerated.