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About the Role

The System Administrator will be responsible for maintaining and improving our SaaS applications, infrastructure, and end-user devices, reporting to the Sr. Director of IT. This role requires 3-5 years of experience providing technical support.

Responsibilities

Configure, troubleshoot, and monitor our catalog of SaaS applications.
Maintain SSO and identity provider integrations.
Manage and resolve support tickets in a timely manner.
Install and maintain LAN/WAN and other network infrastructure.
Maintain documentation related to SaaS application policies, procedures, and features.
Collaborate with Engineering and Product teams to improve user experiences.

Requirements

3-5 years of experience in a technical role with increasing responsibility.
Experience implementing SSO with an identity provider (SAML, OAuth, OIDC).
Thorough understanding of Google Workspace and other common workplace SaaS applications.
Experience in administering Jamf, including creating policies and profiles.
Basic understanding of data types, REST API, and MCP servers.
Experience using and managing LLM platforms and supporting others to use AI.
Strong understanding of networking concepts (OSI Model) and appliances.
Experience working with ticketing systems.
Understanding of the intricacies of working with different departments, personalities, and challenges that IT is presented with.
High degree of attention to detail, with a knack for troubleshooting and problem-solving.
Excellent verbal and written communication, presentation, and listening skills.
Passion for learning new tools and technologies while working in a fast-paced, high growth environment.

Skills

SaaS applications
SSO
Identity provider integrations
Technical support
LAN/WAN
Network infrastructure
Jamf administration
Google Workspace
REST API
LLM platforms
AI
Networking concepts (OSI Model)
Ticketing systems
Automation via scripting
IT compliance (HIPAA, SOC2, PCI DSS)
Dante
NDI
Storage solutions

Location

Work Type

Hybrid
Contract

Experience Level

3-5 years

Salary/Compensations

$50-55/hour

About the Company

Morning Brew Inc. mixes business news with wit to attract and build relationships with the next generation of business leaders.
The company speaks to its audience like people, ensuring they get the context and insight needed to make decisions.
Loyalty and trust are Morning Brew's most valuable currencies.
Morning Brew provides credible, entertaining business content across multiple channels.
Morning Brew Inc. was founded in 2015 by two entrepreneurial college students.
Morning Brew has evolved into a multi-channel media company with 20+ unique content franchises.
Morning Brew maintains a witty, honest, and engaging tone.
In 2020, Axel Springer SE acquired a majority stake in MBI, increasing ownership to full in February 2025.
Axel Springer SE is a family-owned, transatlantic media company headquartered in Berlin and New York.
Axel Springer SE is committed to the values of a free and informed society.

Equal Opportunity

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.