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About the Role
Aon is recruiting a Client Service Advisor to join their Financial Services Group (FSG) in London. This role supports a high-profile global client, develops relationship management and commercial expertise, and provides exposure to financial services risk management.
Responsibilities
- Support the UK and European network, coordinating activity across teams.
- Build relationships with partner insurance markets and key contacts.
- Participate in and host regular client update calls.
- Identify new opportunities using available client and market data.
- Coordinate regular insurer updates and communications.
- Maintain client and opportunity databases.
- Update account activity trackers and pipeline information.
- Act as a link between brokers and the client's partner markets.
- Present on client activities to internal stakeholders to promote awareness and engagement.
- Create internal and external marketing materials and presentations.
- Ensure third-party payments are processed accurately and within required timescales.
Requirements
- Experience within commercial insurance, financial services, banking or a related professional services environment.
- A good understanding of commercial insurance principles and the client service lifecycle.
- Strong interpersonal skills with the ability to build and maintain effective relationships with clients, colleagues and insurer partners.
- Excellent organisational skills, with the ability to manage multiple priorities and coordinate activity across different stakeholders.
- Strong written and verbal communication skills, combined with a proactive approach and willingness to learn.
Skills
- Relationship management
- Commercial expertise
- Interpersonal skills
- Organisational skills
- Written communication
- Verbal communication
Location
- London
- Chelmsford
Work Type
- Hybrid
About the Company
- Aon shapes decisions for the better to protect and enrich the lives of people around the world.
- Aon is united through trust as one inclusive team and is passionate about helping colleagues and clients succeed.
- The Financial Services Group (FSG) supports the delivery of insurance and risk solutions to leading Financial Institutions.
- The team is known for its deep sector expertise and innovative approach to solving complex risk challenges.