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About the Role
As an Assistant Store Manager, you will support the Store Manager in daily store operations, ensuring peak performance across all areas. You will be jointly responsible for adhering to legal requirements, company policies, and maintaining cleanliness and compliance. You are expected to oversee the store and lead the team in the Store Manager's absence, ensuring efficient workflows, excellent guest experiences, and high-quality products. Your success hinges on upholding operational standards to deliver best-in-class guest experiences and foster customer loyalty.
Responsibilities
- Support the Store Manager in leading team members in alignment with the company Manifest and operational principles.
- Provide guidance and support to team members to ensure a positive and high-performing store culture.
- Demonstrate leadership integrity by aligning actions, decisions, and behaviors with company principles.
- Support the Store Manager in developing and motivating team members through ongoing coaching and in-store training.
- Support initiatives that maintain and improve the store’s employee engagement levels.
- Encourage open communication and contribute to a collaborative team environment.
- Champion a guest-first mindset in all store activities.
- Build and maintain strong guest relationships within the local community in alignment with brand behavior principles.
- Contribute to increasing overall guest satisfaction and loyalty.
- Help maintain a safe, secure, and healthy work environment.
- Enforce hygiene, cleaning, health, and safety standards in accordance with company guidelines.
- Ensure brand standards and local regulatory requirements are consistently upheld.
- Assist in stock handling processes, including inventory counts and ordering.
- Support inventory optimization to ensure cost of goods sold (COGS) remains within defined monthly targets.
- Support initiatives to drive sales growth and optimize store profitability.
- Assist in achieving company-defined financial and non-financial KPIs.
- Monitor performance metrics and escalate opportunities or risks to the Store Manager as needed.
Requirements
- At least 1 year of experience in a leadership position with responsibility for team supervision, daily operations, and opening/closing procedures.
- Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture.
- Demonstrates a strong ambition to grow into a people-focused leader and build a long-term career in management.
Skills
- Leadership
- Team Supervision
- Daily Operations Management
- Opening/Closing Procedures
- Interpersonal Skills
- Communication Skills
- Conflict Resolution
- Team Collaboration
- People Management
- Guest Experience Management
- Operational Excellence
- Compliance Enforcement
- Stock Handling
- Inventory Management
- Sales Growth Initiatives
- Profitability Optimization
- Performance Monitoring
Experience Level
- 1 year of experience in a leadership position
Salary/Compensations
- $22.25 hourly plus tips
Benefits
- Exclusive employee discounts and special offers
- Competitive medical, dental, and vision insurance plans
- 401(k) program
- Paid sick leave
- Paid holidays
- Structured leadership training
- Educational support
- Development programs
About the Company
- JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002.
- Grown to more than 500 locations across 20 countries.
- Employs more than 4,500 people worldwide.
- Serves high-quality, freshly prepared juices, shakes, coffee, and sandwiches.
- Operates in relaxed, contemporary concept cafés combining convenience with distinct urban atmospheres.
- Focuses on the full experience around the bar, creating a consistent universe for guests and Juicers.
- Invests heavily in internal development through its Moneyball career system.
- Has a culture where most leaders started behind the bar.
- Evolves its people-centric and sustainability agenda, rooted in Nordic heritage.
Equal Opportunity
- Joe & the Juice is proud to be an equal opportunity employer.
- Committed to building a team that represents a variety of backgrounds, perspectives, and skills.
- Welcomes all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background.