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About the Role

The Associate Manager, Bespoke Initiatives provides support for Bespoke projects for the Knowledge and Bespoke Department and acts as a back-up Program Officer or other roles as needed. This is an all-around utility role reporting directly to the Chief of Knowledge Officer and Senior Advisor to the CEO.

Responsibilities

Manage day-to-day coordination and execution of selected Bespoke Initiative workstreams, including maintaining project plans, tracking milestones, identifying risks or gaps, and ensuring timely follow-through on deliverables.
Lead planning and coordination for monthly Bespoke team meetings, including developing agendas, preparing materials, facilitating knowledge-sharing opportunities, capturing key decisions, and driving follow-up on action items.
Partner with the Chief Knowledge Officer and Senior Advisor to the CEO to support donor engagement, including preparing briefing materials, coordinating meeting logistics, tracking next steps, and ensuring timely follow-up.
Provide project management and operational coverage and support to Blue Ridge Labs, Learning + Tech, Capital, and other high-priority donor related initiatives and emerging projects helping to advance priorities across a complex and matrixed environment and escalating issues as needed.
Conduct research and synthesize information to support special initiatives and exploratory areas of work, including potential climate and environmental efforts; prepare summaries, options, or recommendations for review by senior leaders.
Provide short-term project coverage for teams with identified capacity needs, helping clarify scope, organize priorities, coordinate stakeholders, and keep work moving forward.
Support cross-team communication and alignment across Bespoke Initiatives by maintaining project trackers, preparing status updates, documenting decisions, and sharing relevant information with stakeholders.
Identify opportunities to improve team processes, meeting structures, documentation, and knowledge-sharing practices, and recommend practical improvements to increase efficiency and coordination.

Requirements

Demonstrated ability to build rapport with a wide range of stakeholders, navigate interpersonal dynamics, and build long-term relationships across diverse teams and organizations.
Ability to communicate directly and transparently using a variety of tools and formats, including data, visual aids, and presentations, adapting style to the audience.
Demonstrated ability to manage multiple workstreams and competing priorities, track milestones, organize a diversified workload, and follow through on deliverables in a timely and detail-oriented manner.
Actively seeks feedback to improve and demonstrates a growth mindset, learning from setbacks and adjusting approaches accordingly.
Ability to identify themes and opportunities across both quantitative and qualitative information to support decision-making.
High attention to detail with a commitment to accuracy.
Entrepreneurial mindset with a strong collaborative work ethic.

Location

New York City

Work Type

Hybrid

Experience Level

At least 2 years of relevant work experience

Education Level

Bachelor’s Degree preferred

Salary/Compensations

$84,000 – $90,000

Benefits

Medical, dental, vision, and life insurance
403(b) retirement plan with employer match
12% employer contribution to a 401(a) retirement plan
20 days of accrued paid time off

About the Company

Founded in 1988, Robin Hood is New York City's largest poverty-fighting organization, finding, fueling, and creating impactful solutions to lift families out of poverty.
Robin Hood partners with top nonprofits in New York City, investing in vital services like legal aid, housing, meals, workforce development, and education.
The organization's programs often serve as models for replication in other cities.
100% of administrative, fundraising, and evaluation costs are covered by the Board of Directors, ensuring all donations go directly to helping New Yorkers in need.
Robin Hood's metrics-based approach is a national standard for charities, focusing on evaluating partner impact for maximum philanthropic utilization.
The organization supports community partners and their leaders with financial, strategic, and management assistance.
Robin Hood is expanding its impact with a focus on sustainable poverty reduction, policy influence, thought leadership, national idea exchange, and strategic collaborations.
Current priorities include helping families recover from the pandemic, supporting children's education, and aiding New Yorkers in returning to work.
Robin Hood collaborates with government, particularly at the City and State levels, to fund program and policy innovations that expand economic opportunity.
The organization leverages the expertise of community members and organizations to address poverty challenges.
Robin Hood aims to provide nimble 'risk capital' for high-potential strategies and advance high-impact strategies at scale.
With a strong reputation and support for over 200 nonprofits, Robin Hood acts as a catalyst for economic mobility in New York City and beyond.

Equal Opportunity

Robin Hood is committed to promoting diversity, equity, inclusion, and representation in all aspects of its work.
Robin Hood believes building a diverse team is fundamental to effectively serving and strengthening organizations that serve vulnerable communities and influencing policies.
The organization believes diversity creates deep relationships with community partners, efficient problem-solving, and allows staff to work to their full capacity.
Robin Hood embeds diversity, inclusion, and equity practices into all aspects of its work, fostering an inclusive culture that supports professional development, innovation, and poverty-fighting efforts.
Robin Hood seeks to attract and retain staff reflecting the communities it serves, empowering team members, encouraging feedback, and sharing credit.
The organization focuses on professional development, mentorship, and sponsorship, particularly for junior staff, to encourage long-term talent retention and engagement.
Robin Hood's work is grounded in the Guiding Principles of Diversity, equity, and inclusion; Proximity and humanity; and Risk-taking and innovation.
The professional community reflects diverse demographic characteristics, perspectives, and backgrounds, including gender identity and expression, race, ethnicity, religion, sexual orientation, ability, and socioeconomic status.
Colleagues have access to opportunity and advancement through fair and equitable treatment and encouragement of participation by underrepresented groups.
The team promotes a sense of belonging, high levels of engagement, and shared respect.