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About the Role

Hudson Valley Community College is seeking experienced, dynamic, capable, creative, and caring individuals to join their Classified Staff team and continue building on decades of successful service to the community.

Responsibilities

Assist customers at the counter, on the telephone, and via email with questions regarding student status, policies and procedures, and other general office inquiries.
Assist with maintenance, accuracy, and production of permanent student academic records, including data integrity.
Process enrollment verifications, transcripts, and all related Registrar Office activities.
Assist with registration-related activities, including special group populations such as high school programs, hospital programs, and other off-campus groups.
Assist with the preparation, scanning, indexing, and retrieval of documents for the College’s electronic document storage system.
Assist students and the campus community with navigating and understanding various technological systems and suggest improvements based on feedback.
Process student course drops and withdrawals.
Assist with transfer credit processing.
Assist with technical functions, including testing of transcript software, imaging system, and Banner, for both upgrade testing and troubleshooting.
Assist other offices within the Division of Student Affairs on an as-needed basis.
Perform other related duties as assigned.

Requirements

Must meet minimum qualifications as stated in the announcement.
Must be legally authorized to work in the United States without restrictions.
Candidates must have been legal residents of New York State for at least FOUR months immediately preceding the date of the test.
Preference may be given to successful candidates who have been legal residents of the municipality to which the appointment is to be made for at least FOUR months preceding the date of the written test.
Selected candidate will need to sit, pass, and be eligible on the next available Rensselaer County Civil Service Exam for Program Assistant to be considered for permanent appointment.

Skills

Clerical experience
Public contact
Customer service functions

Location

Troy, New York
Malta, New York

Work Type

Full-time
12-month
40-hour work week

Experience Level

Associate's Degree OR High School Diploma/Equivalency with two years of clerical experience
Equivalent combination of training and experience

Education Level

Associate's Degree from a regionally accredited or New York State accredited college
High School Diploma or possession of a High School Equivalency Diploma

Salary/Compensations

$24.5049 per hour

Benefits

Health Insurance
Dental and Eye Insurance
Retirement
Employee and employee’s spouse and children free tuition waivers
Generous leave policy
Potential eligibility for the PSLF Program

About the Company

Founded in 1953, Hudson Valley Community College (HVCC) is located in scenic Upstate NY with multi-campus locations in Troy and Malta, New York.
HVCC offers more than 80 degree and certificate programs in three schools: Business and Liberal Arts; Health Sciences; and Science, Technology, Engineering and Math (STEM).
Hudson Valley is one of 30 community colleges in the State University of New York (SUNY) system and serves nearly 9,000 students each year.
The college is a recognized leader in career and transfer preparation, workforce training initiatives, distance learning, and service to a diverse population of students.
Hudson Valley has an extension center in Malta, NY known as HVCC North and sponsors the Capital District Educational Opportunity Center in Troy, NY.
With more than 80,000 alumni and nearly 1,000 employees, the college is a catalyst for educational opportunity and economic development in the Capital Region of New York State.

Equal Opportunity

Women, minorities, veterans, and individuals with disabilities are encouraged to apply.
Bi-lingual applicants strongly encouraged to apply.
Hudson Valley Community College is an Affirmative Action/Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.