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About the Role
As a Residential Aide at Phoenix House, you will provide operational support, participate and facilitate the occurrence of shift change and attend and participate in staff meetings. Be part of something bigger — help us build a healthier, addiction-free future together.
Responsibilities
- Ensures that clients adhere to the day-to-day program schedule, tracking attendance as required.
- Monitors participation in program events and activities, if applicable.
- Conduct and document routine room/bed and facility checks, (minimally every thirty minutes) to ensure client and facility safety and security.
- Evaluate the client's property/items upon admission to ensure compliance with facility and program guidelines.
- Provides safe, timely, and supervised transportation of clients to off-site appointments or activities as needed.
- Maintain accurate documentation and/or other reports in a timely manner, in accordance with policy and procedures.
- Makes hourly tours of the facility, logging all pertinent activity.
- Manages after-hours incidents and emergencies, as required, notifying the appropriate staff.
- Coordinates and facilitates all scheduled nighttime activities (i.e., fire drill, evacuation, etc.)
- Completes room-to-room headcounts three(3) times each night.
- Conducts routine facility checks to ensure facility safety and security.
Requirements
- Minimum one year’s experience working in social services.
- Bilingual in Spanish, preferred.
- Regularly required to sit, use hands to type, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear.
- Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds.
Location
- Jamaica, NY
- Queens, NY
Work Type
- Full-Time
- Part-Time
Education Level
- High School or GED Equivalent
- High School diploma or GED/equivalent required.
Salary/Compensations
- $17.78 - $26.68 Hourly
- $17.78- $26.68 hourly
Benefits
- 100% employer-paid medical insurance for all eligible employees and their dependents
- 10 Paid Holidays
- Paid vacation, sick time, personal and wellness time
- Medical, dental, and vision insurance for those who are scheduled to work at least 30 hours per week
- Pet insurance, legal support, and other supplemental insurance
- A generous tuition reimbursement program
- 403(b) retirement plan
About the Company
- Phoenix House of New York | Long Island is a nonprofit organization dedicated to helping individuals and families overcome substance use disorders and achieve lasting recovery.
- We provide treatment, housing, and support services for our clients and their families.
- Our core values— Integrity, Compassion, Appreciation, Respect, Excellence, and Forward Thinking —guide our approach, ensuring each person receives evidence-based care that promotes dignity and wellness.
- By upholding these values, we empower people to rebuild their lives with hope, accountability, and support.