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About the Role
The DD Training Specialist is responsible for designing, scheduling, and delivering high-quality, compliant training to Heartshare's DD Division employees. This includes Pre-Service Orientation, SCIP, CPR/First Aid, Autism Overview, and a range of onsite and online courses. The role ensures all training adheres to OPWDD, state, and federal regulations and maintains accurate employee training records.
Responsibilities
- Deliver New Employee Pre-Service Orientation and Pre-Service Contingency training.
- Deliver SCIP certification and recertification training, and maintain SCIP trainer certification.
- Deliver American Heart Association / American Red Cross CPR, AED, and First Aid certification and recertification training, and maintain current CPR Instructor certification.
- Deliver Autism Overview training and other clinical/behavioral topic trainings.
- Facilitate onsite and virtual training sessions on regulatory and best-practice topics.
- Assign, monitor, and track completion of online/e-learning courses using Paycom's Learning Management System (LMS).
- Prepare, update, and organize training materials, curricula, handouts, sign-in sheets, and presentation content using MS Office 365 Suite.
- Set up and break down training rooms and equipment at various agency sites.
- Evaluate training effectiveness and recommend improvements.
- Support scheduling of training sessions across multiple sites.
- Serve as a resource to program staff and supervisors regarding training requirements.
- Support the Director of Training with special projects, audits, and preparation for regulatory reviews.
- Perform other job-related duties as assigned.
Requirements
- Associate's Degree in Human Services, Education, Psychology, or a related field required; equivalent combination of education and relevant experience may be considered.
- Minimum of two (2) years of experience working with individuals with developmental disabilities required.
- Prior experience delivering training or facilitating groups strongly preferred.
- Certified or eligible to become certified as a SCIP Instructor.
- Certified or eligible to become certified as a CPR/AED/First Aid Instructor.
- Valid NYS driver's license may be required.
- Working knowledge of OPWDD regulations, Medicaid Service Coordination, and Office for People With Developmental Disabilities training standards.
- Strong public speaking, facilitation, and classroom management skills.
- Excellent organizational skills with the ability to manage multiple training schedules, sites, and deadlines simultaneously.
- Proficiency with MS Office 365 Suite and comfort learning and administering Learning Management Systems (Paycom LMS).
- Strong written and verbal communication skills.
- Demonstrated ability to work both independently and collaboratively.
- Patience, empathy, and a genuine commitment to the mission of supporting individuals with developmental disabilities.
- Constantly required to exchange accurate information verbally and in writing.
- Constantly operates a computer, projector, and other office/training equipment.
- Frequently required to stand and move about while facilitating training sessions.
- Frequently required to demonstrate and physically perform CPR and SCIP techniques.
- Must be able to lift or move up to 25 pounds.
- Regularly travels to multiple agency and residential sites across the five boroughs/service area to deliver training.
Skills
- SCIP
- CPR/First Aid
- Autism Overview
- Infection Control
- Incident Reporting
- Person-Centered Planning
- HIPAA/Confidentiality
- Abuse and Neglect Prevention
- Fire/Life Safety
- MS Office 365 Suite
- Paycom LMS
Location
- Brooklyn, NY
Work Type
- Full-Time
- Onsite
- Hybrid
Experience Level
- 2+ years of experience working with individuals with developmental disabilities
- Prior training or group facilitation experience preferred
Education Level
- Associate's Degree or equivalent
Salary/Compensations
- $70,000.00 - $70,000.00
Benefits
- Rewarding Work in a team environment.
- Paid vacation, sick, personal days, and holidays.
- 403(B) retirement plans with employer contribution.
- Health, dental, vision and life insurance.
- Employee Assistance Program (EAP).
- Flexible spending account (Dependent Care, Medical, Parking, and Transit).
- Employee Appreciation Programs and Events.
- Tuition Assistance Program.
- Professional Development opportunities.
- Wellhub Discount
- Verizon Wireless Discount.
- BJs Membership discount.
- Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more
About the Company
- For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.
- HeartShare Human Services of New York nurtures and empowers children and adults with intellectual and developmental disabilities.
Equal Opportunity
- HeartShare is an Equal Opportunity Employer (EOE).
- If you need to request accommodation during the recruiting process, please reach out to Leaves@heartshare.org.