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About the Role
Doppel is building the future of social engineering defense with an AI-native platform that protects against AI-powered threats. We help leading brands detect and dismantle attacker infrastructure while strengthening employee resilience. Our platform unifies Digital Risk Protection, Human Risk Management, and Email Security to power faster disruption and modern security awareness at scale.
Responsibilities
- Own the onboarding of enterprise customers as effectively and with as little touch as possible.
- Work directly with enterprise customers alongside GTM and Product to understand onboarding needs, scope and prioritize technical solutions, and build end-to-end systems for integration.
- Lead the technical direction of the FDE team while remaining hands-on with complex integrations and strategic deployments.
- Turn field learnings into reusable capabilities to accelerate future deployments.
- Set technical direction, mentor engineers, and unblock complex projects.
- Own strategic deployments from technical discovery through production rollout.
- Architect, build, and debug across APIs, webhooks, SIEM/SOAR platforms, identity systems, email infrastructure, and the enterprise security stack.
- Identify patterns across customer deployments and turn bespoke solutions into reusable product and platform capabilities.
- Build systems, automation, and internal tooling to make customer launches faster and easier.
- Create a feedback loop between customers, GTM, Product, and Engineering to influence product development.
- Develop judgment on what FDE should build versus what should graduate into core product or platform.
Requirements
- 6+ years building and shipping production software with the technical depth for architecture decisions and codebase contributions.
- Technical leadership experience, including setting technical direction, mentoring engineers, and driving complex projects.
- Experience working directly with complex enterprise customers, uncovering technical needs, and scoping production systems.
- Comfort working across APIs, webhooks, identity and authentication (OAuth, SAML, SCIM), and enterprise infrastructure.
- Ability to recognize patterns across customer needs and determine when to create reusable product or platform capabilities.
- Ability to cut through organizational and technical blockers to get things done.
- Ability to chase down missing context and create processes to move customer problems from ambiguity to production.
- Strong technical judgment and communication skills.
- Excitement to use AI to change how technical customer work is done.
Skills
- Software engineering
- Technical leadership
- Customer-facing technical expertise
- Enterprise systems
- APIs
- Webhooks
- Identity and authentication (OAuth, SAML, SCIM)
- Enterprise infrastructure
- Security platforms
- SIEM/SOAR ecosystems
- Product instincts
- Problem-solving
- Communication
- LLMs
- Agents
- AI-powered workflows
Location
- Remote
Work Type
- Full-time
Experience Level
- 6+ years of software engineering experience
- Technical leadership experience
About the Company
- Doppel is building the future of social engineering defense with an AI-native platform.
- Our platform uses agentic AI to protect executives, employees, customers, and brands from phishing, impersonation, fraud, and other AI-powered threats across digital channels.
- We help some of the world’s most recognized brands detect and dismantle attacker infrastructure while strengthening employee resilience through threat-informed training and simulation.
- Doppel connects threats into a real-time intelligence graph to power faster disruption, smarter defense, and modern security awareness at scale.
- Backed by leading investors including Andreessen Horowitz and Bessemer Venture Partners, and trusted by leading enterprises, Doppel is a rapidly growing Series C startup.
- Our team combines deep cybersecurity expertise, operational rigor, and startup velocity to solve some of the internet’s most urgent trust and safety challenges.
- Doppel is the first platform built to dismantle digital deception at scale.
- We scan over 150 billion entities daily and deploy continuously adaptive AI SOC agents, paired with expert human analysts, to uncover and disrupt the infrastructure behind phishing, impersonation, and online fraud before attacks can spread.
- Our Threat Grid turns every customer signal into shared intelligence, making each disruption smarter, faster, and more effective.
- We are defining the future of social engineering defense, where trust is protected, and deception becomes unprofitable.
- Backed by top-tier investors and trusted by some of the world’s most recognized brands, Doppel is growing fast.