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About the Role
Serve and safeguard clients in a range of industries such as Healthcare. Conduct routine patrols, maintain a visible presence to help deter incidents, and support a welcoming environment for patients, visitors, and staff. Provide exceptional customer service, communicate clearly, and respond to security-related concerns with professionalism.
Responsibilities
- Provide customer service to patients, visitors, and staff by carrying out security-related procedures, site-specific policies, and emergency response activities within a healthcare setting.
- Respond to incidents, medical emergencies, and critical situations in a calm, professional, and problem-solving manner, following established site protocols.
- Conduct regular and random patrols throughout the facility, parking areas, and perimeter to help identify and report unusual activity, hazards, and access concerns.
- Monitor access points and assist with visitor direction, staff support, and the reporting of security-related incidents.
- Prepare clear and accurate reports regarding patrol activities, incidents, observations, and interactions with patients, visitors, and staff.
Requirements
- A guard card or license is preferred.
- Customer service experience is preferred.
- Be at least 18 years of age for unarmed roles.
- Possess a high school diploma or equivalent.
- Applicants will be subject to a background investigation.
- Applicants will be subject to a drug screen.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Skills
- Customer service
- Communication
- Problem-solving
- Report writing
Location
- Brooklyn, NY
Work Type
- Full Time
Education Level
- High school diploma or equivalent
Salary/Compensations
- $17.25 - $18.25 / Hour
Benefits
- Access to exclusive technology to view and claim additional shifts
- Paid training
- Access to career growth opportunities
- Retirement savings plan
- Medical insurance
- Dental insurance
- Vision insurance
- Basic life and AD&D insurance
- Disability insurance
- Discounts on top brands and services through our Perks Program
About the Company
- Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose.
- Working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
- Agility, reliability, innovation, teamwork, caring, and integrity guide our work.
Equal Opportunity
- Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.