Business Systems Analyst II - Blood Management Solutions
Canadian Blood Services · AB, CA
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About the Role
Canadian Blood Services is seeking a Regular Full-time Business Systems Analyst II for the Blood Management Solutions team within the Digital Solutions and Technology division. This role supports business-critical software solutions for managing blood and blood products, collaborating with stakeholders to define requirements, contribute to the software lifecycle, and ensure solutions meet operational needs.
Responsibilities
- Engage with key business stakeholders to discuss and evaluate proposed changes, conduct analysis, and gather requirements.
- Perform the design, development, and configuration of strategic business enhancements and changes to blood management systems.
- Perform system validation and develop documentation to support system design, development, and change execution.
- Act as a representative for the Blood Management Solutions team, working with Quality Assurance and Regulatory Affairs to communicate changes and impacts to regulated solutions and ensure regulatory compliance.
- Participate in project management and software release planning activities to support the timely delivery of effective changes.
- Serve as a contact for IT stakeholders and software vendors to coordinate technical enhancements, software fixes, maintenance, and system lifecycle management activities.
Requirements
- Post secondary level education in a relevant discipline (preferably Science, Business, or Healthcare Administration) or an equivalent combination of education and experience as a Business Systems Analyst.
- 5 or more years of experience in a role involving business analysis, process development, and software life-cycle management.
- Excellent organizational, communication (written and verbal), and interpersonal skills, with the ability to bridge the gap between technical teams and business end-users.
- Deep understanding of requirements gathering, functional design, solution development, testing, and validation within a regulated environment.
- Experience working in a biologics manufacturing, healthcare or laboratory environment is a significant asset.
- Proven ability to work effectively in a fast-paced, dynamic environment, delivering high-quality functional initiatives under defined timelines.
- Your up-to-date resume.
Skills
- Business analysis
- Process development
- Software life-cycle management
- Requirements gathering
- Functional design
- Solution development
- Testing
- Validation
- Organizational skills
- Communication skills (written and verbal)
- Interpersonal skills
- Systems lifecycle management
- Software testing
- Technical writing
Location
- Ottawa
Work Type
- Hybrid
- Full-time
Experience Level
- 5 or more years of experience
Education Level
- Post secondary level education in a relevant discipline (preferably Science, Business, or Healthcare Administration) or an equivalent combination of education and experience
Salary/Compensations
- $86,400 - $101,700
Benefits
- 4 weeks’ vacation
- Annual performance award of up to 6%
- Comprehensive group health, dental, and vision benefits for you and your family
- Defined benefit pension plan
- Employee discounts, wellness programs, and professional development resources
About the Company
- Together, the work we do connects people and changes lives — including your own.
- Be part of a dynamic, collaborative and caring organization committed to saving and improving lives.
- Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.
Equal Opportunity
- Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.