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About the Role
The Tenant Account Coordinator will manage a diverse portfolio of office, industrial, and retail properties, focusing on accounts receivable administration including Cash Receipts processing, Collection Calls, Tenant Statements, and updating collection notes in Power BI.
Responsibilities
- Review daily bank statements and bank files for incoming funds and NSF payments.
- Promptly apply cash to tenant’s accounts receivable.
- Maintain tenant contact information.
- Contact tenant via email or phone about arrears based on escalation guidelines.
- Work with the Property Management team on account reconciliations, to update annual rental advise notices and send to tenant, and to prepare “PAD” for approval.
- Attend monthly Property Management Accounts Receivable meetings, take minutes, and track action items.
- Update Power BI for collection notes.
- Liaise with the Revenue Accounting team on any outstanding bank items for quick resolution.
- Track bad debt write off forms, ensuring approvals are in-line with policy and adequate support is attached.
- Perform other duties as assigned.
Requirements
- 3-5 years of real estate property administration experience.
- Knowledge of commercial real estate documents.
- Strong understanding of property management terminology, principles, and procedures.
- Working knowledge of basic real estate accounting principles.
- Excellent written and verbal communication skills combined with an approachable manner.
- Strong customer service orientation.
- Excellent planning and organizational skills with exceptional attention to detail for reliable accuracy.
- Ability to work well under pressure, multi-task and meet deadlines.
- Strong computer skills, specifically with Excel.
- A self-starter with the ability to work independently and as part of a team.
Skills
- Power BI
- Excel
- JDE or equivalent property management software (Yardi or SAP) is an asset
- Accounts Receivable experience is an asset
Location
- 22 St. Clair Avenue East, Toronto, Ontario, M4T 2S5
Work Type
- Hybrid
Experience Level
- 3-5 years
Salary/Compensations
- $58,800.00 - $80,850.00
About the Company
- Choice Properties Real Estate Investment Trust is an owner, manager and developer of well-located retail and commercial real estate across Canada.
- Choice Properties' portfolio spans approximately 65 million square feet of gross leasable area and consists of over 700 properties primarily focused on supermarket-anchored shopping centers.
- Choice Properties’ strategy is to create value by enhancing and optimizing its portfolio through high quality transactions, strategic development and active property management.
- We mainly focus on necessity-based retail, and high-quality industrial and mixed-use assets.
- In particular, we have a strategic relationship with Loblaw, our largest tenant, that provides us with access to high quality investment opportunities.
- Our established operating platform with a proven track record of success also provides us with access to a transformational development pipeline that we believe supports superior long-term value creation and growth.
- A commitment to continuous learning and development is a strong part of our culture.
Equal Opportunity
- Choice Properties REIT recognizes Canada's diversity as a source of national pride and strength.
- We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization.
- Accommodation is available upon request for applicants and employees with disabilities.
- In addition, we believe that compliance with laws is about doing the right thing.
- Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.