Tenant Account Coordinator at Choice Properties | CA | Rezi

Tenant Account Coordinator at Choice Properties

Tenant Account Coordinator

Choice Properties · CA

Today

Tenant Account Coordinator

Choice Properties · CA

19 hours ago
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About the Role

The Tenant Account Coordinator will manage a diverse portfolio of office, industrial, and retail properties, focusing on accounts receivable administration including Cash Receipts processing, Collection Calls, Tenant Statements, and updating collection notes in Power BI.

Responsibilities

  • Review daily bank statements and bank files for incoming funds and NSF payments.
  • Promptly apply cash to tenant’s accounts receivable.
  • Maintain tenant contact information.
  • Contact tenant via email or phone about arrears based on escalation guidelines.
  • Work with the Property Management team on account reconciliations, to update annual rental advise notices and send to tenant, and to prepare “PAD” for approval.
  • Attend monthly Property Management Accounts Receivable meetings, take minutes, and track action items.
  • Update Power BI for collection notes.
  • Liaise with the Revenue Accounting team on any outstanding bank items for quick resolution.
  • Track bad debt write off forms, ensuring approvals are in-line with policy and adequate support is attached.
  • Perform other duties as assigned.

Requirements

  • 3-5 years of real estate property administration experience.
  • Knowledge of commercial real estate documents.
  • Strong understanding of property management terminology, principles, and procedures.
  • Working knowledge of basic real estate accounting principles.
  • Excellent written and verbal communication skills combined with an approachable manner.
  • Strong customer service orientation.
  • Excellent planning and organizational skills with exceptional attention to detail for reliable accuracy.
  • Ability to work well under pressure, multi-task and meet deadlines.
  • Strong computer skills, specifically with Excel.
  • A self-starter with the ability to work independently and as part of a team.

Skills

  • Power BI
  • Excel
  • JDE or equivalent property management software (Yardi or SAP) is an asset
  • Accounts Receivable experience is an asset

Location

  • 22 St. Clair Avenue East, Toronto, Ontario, M4T 2S5

Work Type

  • Hybrid

Experience Level

  • 3-5 years

Salary/Compensations

  • $58,800.00 - $80,850.00

About the Company

  • Choice Properties Real Estate Investment Trust is an owner, manager and developer of well-located retail and commercial real estate across Canada.
  • Choice Properties' portfolio spans approximately 65 million square feet of gross leasable area and consists of over 700 properties primarily focused on supermarket-anchored shopping centers.
  • Choice Properties’ strategy is to create value by enhancing and optimizing its portfolio through high quality transactions, strategic development and active property management.
  • We mainly focus on necessity-based retail, and high-quality industrial and mixed-use assets.
  • In particular, we have a strategic relationship with Loblaw, our largest tenant, that provides us with access to high quality investment opportunities.
  • Our established operating platform with a proven track record of success also provides us with access to a transformational development pipeline that we believe supports superior long-term value creation and growth.
  • A commitment to continuous learning and development is a strong part of our culture.

Equal Opportunity

  • Choice Properties REIT recognizes Canada's diversity as a source of national pride and strength.
  • We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization.
  • Accommodation is available upon request for applicants and employees with disabilities.
  • In addition, we believe that compliance with laws is about doing the right thing.
  • Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.