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About the Role
The Clinical Transition Educator is responsible for providing clinical education and training to ensure successful transition of patients to an Option Care Health care delivery model. This role also partners with the sales team to increase the number of patients being transitioned to OCH care delivery.
Responsibilities
- Evaluate, educate, and train patients, caregivers, and facility staff about how OCH services & products will be facilitated in an alternative site, in-home, or virtually.
- Conduct patient assessments and evaluations to determine patient viability to join the OCH care delivery model.
- Partner with, and coordinate with the OCH sales team to understand clinical transition educational needs, and to develop improvements aimed at increasing patient transition volume.
- Maintain confidentiality of patient and proprietary information and observe legal guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
- Provide proper documentation of education utilizing OCH applications and technology.
- Coordinate the transition of patients from hospital to home or alternate care settings by collaborating with facility staff, providers, and internal teams to ensure timely discharge, therapy education, and continuity of care.
- Provide in-person patient and caregiver education, gather pre-admission and insurance information, and facilitate the initiation of services to support safe and effective care at home.
Requirements
- Active and unrestricted Registered Nurse (RN) license required.
- Minimum of 2 years of experience in the healthcare industry.
- Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors.
- Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (i.e. ACHC, URAC standards).
- Experience providing customer service to internal and external customers, including meeting quality standards of services, and evaluation of customer satisfaction.
- Basic PC skills: Able to competently use internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint.
- Experience in identifying operational issues and recommending and implementing strategies to resolve and improve processes.
- Access to a reliable means of transportation which will enable the incumbents to travel to care facilities, home visits and multiple hospitals.
- If such means of transportation would include a personal vehicle, a valid driver’s license and proof of insurance would be required.
- Willingness to obtain nursing licensure in additional states if business need supports and geography aligns with market.
- Able to plan, organize and make presentations.
Skills
- Clinical education
- Patient training
- Sales team partnership
- Patient assessment
- Documentation
- Interpersonal skills
- Customer service
- PC skills
- Problem-solving
- Planning
- Organization
- Presentation skills
Location
- Local travel
Work Type
- 100% local travel
Experience Level
- Minimum of 2 years of experience in the healthcare industry
- Hands on home or alternate site infusion or discharge planning experience (preferred)
- Experience growing service provider partnerships (preferred)
Education Level
- Active and unrestricted Registered Nurse (RN) license required.
Salary/Compensations
- $40.78-$67.97
Benefits
- Medical, Dental, & Vision Insurance
- Paid Time off
- Bonding Time Off
- 401K Retirement Savings Plan with Company Match
- HSA Company Match
- Flexible Spending Accounts
- Tuition Reimbursement
- myFlexPay
- Family Support
- Mental Health Services
- Company Paid Life Insurance
- Award/Recognition Programs
About the Company
- Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States.
- With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states.
- Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members.
- Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members.
- At Option Care Health your voice is heard, your work is valued, and you’re empowered to grow.
- Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful.
- Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.
Equal Opportunity
- Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.