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About the Role
As a Salesforce QA Lead, you will play a key role in ensuring the quality, reliability, and effectiveness of Salesforce solutions across a broad range of projects. You will work closely with business stakeholders, development teams, and end users to design and execute testing strategies, support successful project delivery, and champion best practices that enhance both development and testing outcomes.
Responsibilities
- Work directly with various user groups and technical development teams; direct accountability for execution of development related testing and end-user engagement during test phases; ensures projects delivered are on time and free of defects
- Work closely with development and business teams to ensure defined requirements are feasible based upon current product structure
- Provide system and business process expertise when scoping test plans in relation to development requirements
- Review solution summaries where appropriate to ensure adherence to best practices and fit-for-purpose, user-focused development
- Demonstrate a growth mindset; enthusiastically learn new technologies and apply gained knowledge to improve development and test cycles
- Determine and apply appropriate testing methodologies to ensure quality across a wide range of projects
- Develop and maintain documentation including test plans, test strategies, test cases and testing matrices
- Support testing for new integrations and existing integration troubleshooting activities
Requirements
- Salesforce testing experience
- Scrum / Agile software development methodology experience
- Ability to analyze and evaluate projects to determine the most effective test approach and methodology
- Strong understanding of how to build and support highly scalable and reliable solutions on the Salesforce Platform
- Proven ability to identify and resolve complex and ambiguous technical issues
- Understanding of UI design principles and best practices
- Strong communication skills for both technical and business audiences
- Ability to balance multiple priorities and work effectively in environments with ambiguity and rapid change
- Demonstrated success leading testing activities within large Salesforce environments
Skills
- Salesforce Certified Advanced QA Lead certification preferred
- Salesforce Certified Platform App Builder certification preferred
Work Type
- Working flexible hours
Benefits
- Numerous wellbeing initiatives
- Shared parental leave
- Study assistance
- Sabbaticals
- Country specific benefits
About the Company
- A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
Equal Opportunity
- We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
- Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
- Please read our Candidate Privacy Policy.
- We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
- USA Job Seekers: EEO Know Your Rights.