Customer Engineering Program Manager at Advanced Micro Devices, Inc | Austin, TX, US | Rezi

Customer Engineering Program Manager at Advanced Micro Devices, Inc

Customer Engineering Program Manager

Advanced Micro Devices, Inc · Austin, TX, US

Today

Customer Engineering Program Manager

Advanced Micro Devices, Inc · Austin, TX, US

18 hours ago
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About the Role

We are seeking an experienced program manager with strong analytical, problem-solving, and risk management skills to manage customer programs and ensure successful launches. The ideal candidate will work efficiently and build effective relationships within a cross-functional organization in complex and dynamic ecosystems.

Responsibilities

  • Defines, plans, and drives projects and program plans based on management and senior technical guidance.
  • Possesses a thorough knowledge of project management principles and applies them effectively.
  • Manages projects or processes of significant technical importance and results that cross engineering project areas.
  • Initiates significant changes to existing processes and methods to improve project and team efficiency.
  • Creates and maintains project management artifacts such as schedule, resource and resource forecast, risk and issues logs.
  • Provides unique views of project status updates and facilitates cross-development team dependencies and communications.
  • Identifies action or mitigation plans for issues or risks during the project lifecycle.
  • Collaborates with core teams and execution teams to identify areas requiring special attention or escalations for corrective actions.
  • Collects, analyzes, organizes, and publishes work performance data via dashboards and recurring status reports.

Requirements

  • Must be self-directed and work in complex and dynamic ecosystems.
  • Partner with cross-functional teams to manage customer accounts and their portfolio.
  • Understand customer platforms/solutions.
  • Identify and document customer requirements and establish engineering schedules.
  • Drive AMD product solution deliverables and alignment with customers’ platforms.
  • Ensure highest level customer satisfaction throughout their product lifecycle.
  • Detailed oriented, self-driven with a strong sense of pride and ownership.
  • Ability to build relationships and work effectively as a self-starter and as part of a team.
  • Proactively involve team members in planning, decision-making and execution efforts.
  • Horizontal leadership/Matrix management experience.
  • Technical program management and customer relationship management.
  • Collaborate in problem solving and mitigating risks with Engineering, Program/Project Management, Business Units and Product Management - both internal and external.
  • This role is not eligible for visa sponsorship.

Skills

  • Analytical skills
  • Problem-solving skills
  • Risk management skills
  • Organizational skills
  • Interpersonal skills
  • Presentation skills
  • Written communication skills
  • Verbal communication skills
  • People management experience is desirable
  • Excellent verbal and written communication skills to handle all levels of interaction, including executive level
  • Strong knowledge of productivity and project tools including Jira, Confluence, Microsoft Office Suite

Location

  • Austin, TX

Work Type

  • Hybrid

Experience Level

  • Experienced

Education Level

  • Bachelor’s or Master’s degree in Computer/Electrical Engineering
  • Formal project management education, PMP / Scrum Master

Benefits

  • AMD benefits at a glance

About the Company

  • At AMD, we believe technology has the power to solve the world’s most important challenges. From advancing healthcare and scientific discovery to powering AI and the technologies people rely on every day, innovation at AMD is shaping the future.
  • Whether you’re designing next-gen processors, enabling AI breakthroughs, or bringing leading edge products to market, every role at AMD contributes to something bigger — technology that moves the world forward.

Equal Opportunity

  • AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.
  • We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.