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About the Role

KPMG in Canada is seeking an HR Governance & Quality Manager to lead the HR SoQM Office. This role involves planning, coordinating, and monitoring HR's quality management workplan and activities. You will partner with various stakeholders to support risk assessment, control implementation, governance reporting, and continuous improvement of HR's quality management practices. This is an opportunity to apply your technical knowledge to improve organizational processes and create practical tools and guidance for HR operations.

Responsibilities

Manages the day-to-day operation of the HR SoQM Office by planning, coordinating, and monitoring HR’s annual quality management workplan and recurring SoQM activities.
Partners with HR Business Owners and other stakeholders to improve HR processes, strengthen controls, and integrate SoQM requirements into day-to-day operations.
Supports risk assessment and scoping as part of control design and implementation to ensure controls are focused on the right quality risks and business processes.
Supports HR with responding to findings and observations, conducting root cause analyses, remediation planning and timely resolution.
Contributes to the development and continuous improvement of internal processes, control design, policies, and procedures through cross-functional collaboration.
Develops practical guidance, learning resources, tools and ongoing support to help HR stakeholders understand and carry out their quality management responsibilities.
Serves as key point of contact for operational guidance on HR SoQM activities.
Develops and maintains documentation and knowledge resources that support consistent execution of HR’s SoQM responsibilities.
Provides governance, operational, analytical, and coordination support for recurring and emerging HR SoQM priorities, including the SoQM KPI program, quarterly exit interview reporting, GPS Action Plan updates, and related management updates.

Requirements

3-5 years’ experience with internal controls, audit, governance, quality management, compliance, or process improvement, preferably in a professional services environment, required.
Experience reviewing, documenting, or improving business processes.
Excellent analytical and problem-solving skills, with strong attention to detail.
Excellent written and verbal communication skills, with the ability to explain complex concepts in a practical and straightforward way.
Strong organizational and project management skills, with the ability to manage multiple priorities and meet deadlines.
Demonstrated ability to build effective working relationships across teams and influence outcomes without formal authority.
Ability to work independently while contributing to a collaborative team environment.
Proficiency in English at a business level is required.
The successful candidate will be required to support and collaborate with English-speaking colleagues or stakeholders while at KPMG.
The successful candidate will be required to create, interpret and/or apply policies, practices, employment laws and and/or regulations during the regular course of their employment.

Skills

Strong Microsoft Excel, Word and PowerPoint
Experience with Power BI is a strong asset

Location

Ontario Region
BC Region
NB Region

Work Type

hybrid

Experience Level

3-5 years

Education Level

CPA, CIA, CRMA, CISA designation preferred

Salary/Compensations

$74,000 to $111,000

Benefits

Eligible for bonus awards
Comprehensive and competitive Total Rewards program

About the Company

At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges.
Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage.
Join a firm where your career can make a difference.
Our Values, The KPMG Way: Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters
We embrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes.
AI tools may help with organizing applications or surfacing relevant qualifications.
No hiring decisions are made using AI.
Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly.
AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.
We believe technology should empower human judgment, not replace it.
It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.

Equal Opportunity

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential.
A diverse workforce is key to our success and we believe in bringing your whole self to work.
We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.
Adjustments and accommodations throughout the recruitment process
At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel.
We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best.
Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements.
You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process.
If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.