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About the Role
The Project Manager is responsible for supporting project activities, solving problems, and escalating risks for support. Working within portfolios focused on advancing new models of care and digital enablers across the health system, the successful candidate will lead projects through all phases of the project lifecycle, including planning, implementation, evaluation, adoption, and sustainment. Strong organizational, communication, interest-holder engagement, and change management skills, combined with sound technical acumen, are essential to coordinate diverse interest-holders and achieve project outcomes. The Project Manager will thrive in an interdisciplinary environment, navigate ambiguity with confidence, bring clarity to complex challenges, and foster collaboration among clinical, operational, and system partners to deliver transformative healthcare solutions.
Responsibilities
- Establish project plans to articulate time, budget, resources, scope, and risks in projects, and manage project activities and documentation
- Regularly engage with project sponsors and interest-holders to collect requirements and to ensure success through project lifecycle
- Lead complex, large scope projects throughout project life cycle, managing multiple projects and priorities concurrently with the ability to reshuffle priorities as they shift with guidance and collaboration with Senior Project Manager
- Apply change management and communication strategies to multiple interest-holders and organizations throughout projects
- Proactively sense-make complex workflows/processes/situations and summarize key information to foster collaboration, overcome barriers, or address complications
- Manage risks by balancing interest-holder expectations, project scope, and taking early action to resolve problems, and escalate risks in a timely and concise manner to Senior Project Manager with proposed solutions
- Adapt communication style based on interest-holder needs/interests and digital maturity
- Develop, mentor, and coach other team members and provide developmental feedback
- Build credibility and foster relationships with peers, managers and interest-holders
- Handle unusually complex problems by breaking them down into their component parts and recommending innovative and creative solutions
- Work in a self-directed manner, ensuring successful completion of milestones, objectives, deliverables, and achieving long-term desired results
- Develop and present material for review and informational purposes using excellent written, verbal and visual communication skills
- Stay up to date on industry news to support new project proposals
Requirements
- Undergraduate Degree in Science, Health Informatics, Computer Science, Industrial Engineering, Business or related field is required
- Comprehensive knowledge of project management (project planning, implementation, evaluation, risk assessment, benefits realization) and change management methodologies
- Knowledge and experience in developing and executing communications and adoption plans
- Applicable industry experience in leading projects that support client groups such as Health Care, Pharmaceutical, Finance, Human Resources, Education, Telecommunications etc.
- Excellent interpersonal and client relationship skills
- Analytical ability with excellent attention to detail
- Excellent risk management skills
- Strong presentation, writing, and/or training skills
- Excellent time-management and organization skills (self-directed)
- Excellent team building skills, listening, coaching, group facilitation, and conflict resolution skills
- Proficient use of computer, software, and peripheral equipment, i.e., Windows, MS Office, MS Mail/Outlook, MS Project
Skills
- Organizational skills
- Communication skills
- Interest-holder engagement
- Change management skills
- Technical acumen
- Interdisciplinary environment navigation
- Ambiguity navigation
- Collaboration
- Problem-solving
- Risk management
- Adaptable communication style
- Mentoring
- Coaching
- Relationship building
- Creative solutions
- Self-directed work
- Written communication
- Verbal communication
- Visual communication
- Industry knowledge
- Client relationship skills
- Analytical ability
- Attention to detail
- Presentation skills
- Writing skills
- Training skills
- Time-management
- Organization skills
- Team building skills
- Listening skills
- Group facilitation
- Conflict resolution skills
- Proficient computer use
- MS Office proficiency
- MS Project proficiency
Location
- Toronto Western Hospital
- Toronto Western Family Health Team
Work Type
- Permanent Full-Time
Experience Level
- Minimum 3-5 years Healthcare Project Management experience as a Project Manager preferred
- Supervisory or managerial experience preferred
- Experience leading vendor management and contract negotiations preferred
Education Level
- Undergraduate Degree in Science, Health Informatics, Computer Science, Industrial Engineering, Business or related field
- Master’s degree in Healthcare Administration, Business Administration or related field is preferred
- Project Management Professional (PMP) designation and Change Management Certification are assets
Salary/Compensations
- $98,738 - $123,422 per annum
Benefits
- Competitive offer packages
- Member of the Healthcare of Ontario Pension Plan (HOOPP)
- Close access to Transit and UHN shuttle service
- A flexible work environment
- Opportunities for development and promotions within a large organization
- Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
About the Company
- Transforming lives and communities through excellence in care, discovery, and learning.
- The University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers.
- UHN is a caring, creative place where amazing people are amazing the world.
- The UHN Connected Care team is focused on changing the way care is delivered and experienced.
- We are known for our ability to deliver scalable and sustainable solutions to complex health challenges.
- We continue to look to the future to see where healthcare needs to go, seeking solutions within and beyond digital health to enable what we want to do.
- Today, we break down barriers to change and connect people who want to solve these problems, bringing policy makers, funders, thought leaders, clinicians and patients to the table to build solutions together.
- Working with our partners to bring life to great ideas, we use these ideas to create change through sustainable, shareable practices.
Equal Opportunity
- UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace.
- Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.