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About the Role
Develop and implement strategies to maintain or expand sales and promote transportation services within an assigned territory. Interface with customers to understand their objectives and requirements, advise on new offerings, and resolve concerns. Contribute to business forecasting by providing account trends and future customer needs. Promote world-class customer care and meet or exceed sales goals.
Responsibilities
- Develop and implement strategies to maintain and/or expand sales and promote Estes transportation services within an assigned territory
- Provide reports on sales activities for a given period of time
- Utilize CRM tools to build customer base, enhance product services and customer relationships
- Interface with the customer to understand the customer's overall objectives and requirements
- Contact customers on a regular basis to maintain account relationship
- Advise customer of Estes' new product and service offerings and obtain feedback on service products
- Share details with customers on additional offerings to provide value added service
- Expedite the resolution of customer concerns
- Prepare and conduct service presentations to the customer
- Contribute to the quarterly/annual business forecasting by providing account trends and future customer needs
- Promote world-class customer care throughout the service center
- Meet and exceed predetermined sales goals and objectives and reports on progress weekly
- Regular attendance is required
- Perform any and all other duties as assigned
Requirements
- Ability to manage multiple accounts and priorities required
- Strong verbal, written and listening communication skills required
- Strong work ethic, organization and problem skills required
- Strong Microsoft Office skills required
- Must possess a valid driver’s license and an acceptable MVR
- Travel within assigned territory to develop customer relationships and overnight stays as needed for training and development required
- Ability to work all shifts and in all areas relative to the needs of the service center as business needs dictate
- Must be able to lift approximately 20 lbs., or more if required by the essential functions of the job
- Must be able to comply with all company policies, rules, procedures and Code of Conduct
- Must be able to interact well with others
- Must be able to work independently, or in a team setting
- Must be capable of working under tight time constraints in a high volume environment with multiple priorities
- Responds well to questions
- Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines
- Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check
- Must be authorized to work in the United States
- Regular attendance is required
- While performing the duties of this job, the employee is regularly required to talk or hear
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
- The employee is frequently required to sit and use hands to finger, handle, or feel or operate computers and other standard office equipment
- The employee is occasionally required to stand, walk, lift, twist, turn and reach with hands and arms
- The employee must be capable of lifting a minimum of 20 lbs., or more if required by the essential functions of the job
Skills
- Sales
- CRM
- Microsoft Office
- SalesForce CRM
- Communication skills
- Work ethic
- Organization skills
- Problem skills
Location
- Assigned territory
Work Type
- Full-time
Experience Level
- Three years of experience in Sales
- LTL/transportation sales experience a plus
- Prior CRM experience preferred
- SalesForce CRM experience highly preferred
Education Level
- Bachelor's Degree
- Master’s Degree a plus
About the Company
- Estes values a diverse workforce and affirmatively promotes a company culture that embraces the concept that outcomes are improved when our workforce is made up of people with different viewpoints.
- Come find your new career at Work4Estes.com!
- Applications are accepted online only through this website.
- If you need an accommodation to apply, call the number on the website.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by law.