A31 Patient Representative - Behavioral Health - Shirley, NY - 1199 Union
Sun River Health · NY, US
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About the Role
A Patient Representative/Front Desk Receptionist is responsible for providing patient-centered care and facilitating patient access to services in a pleasant, knowledgeable, and efficient manner. This role involves communicating with a diverse population using well-developed interpersonal skills and managing all aspects of the registration and appointment process. The staff member plays an integral role in the medical care team as the access point for patients to receive care.
Responsibilities
- Assist with daily reception activities and ensure that all processes needed for patient services are initiated.
- Communicate effectively with team members and patients regarding all aspects of service.
- Handle telephone and mail contact with patients.
- Schedule appointments, collect fees, and explain services and charges for patient services.
- Distribute materials to patients, including satisfaction cards and patient rights information.
- Verify all insurance information and set fees based on the sliding scale.
Requirements
- Minimum Education: High School Diploma/GED
- Minimum Work-Related Experience: 2 - 4 years
Skills
- Interpersonal skills
- Communication skills
Location
- Shirley, NY
Work Type
- Full-Time
Experience Level
- 2 - 4 years
Education Level
- High School Diploma/GED
Salary/Compensations
- $20.00 - $23.13 per hour
Benefits
- $1,500 Sign-On Bonus for Eligible External Applicants
- Professional Development opportunities
- Loan Assistance programs
- Tuition Reimbursement Program
About the Company
- Sun River Health provides the highest quality of comprehensive primary, preventative, and behavioral health services to all, regardless of insurance status or ability to pay, especially for the underserved and vulnerable.
- Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia, and Westchester County.
- Founded in the early 1970s, the organization has grown into a comprehensive Federally Qualified Health Center (FQHC) system with over 50 locations, serving over 250,000 patients.
- In December 2018, Sun River Health merged with Brightpoint Health to enhance services and expand reach.
- The company fosters a culture of wellness, inclusivity, and recognition, with a Workforce Wellness Program and Planetree Recognition Awards.
- Values include respect, integrity, and excellence.
Equal Opportunity
- Sun River Health provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function.
- Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation.