Enterprise Sales for Canada - Merchant Services - Executive Director
JPMorgan Chase & Co. · CA
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About the Role
Lead a team responsible for driving accelerated growth across the largest Merchant Services portfolio in Canada. Define and execute the Enterprise Sales strategy, partner closely with various internal and external organizations, and drive demand generation through disciplined sales execution, cross-functional collaboration, and strong client engagement.
Responsibilities
- Lead Business Development professionals to establish end-to-end sales and prospect account planning strategies for new business sales.
- Define and drive the overall Enterprise Sales strategy for Canada, identifying and executing new revenue generation opportunities.
- Lead, motivate, coach, and develop a geographically diverse sales team with urgency, accountability, and commitment to exceptional service.
- Collaborate across GCB, CB, Merchant Services Relationship Management, and third-party referral partners to maximize lead flows and deliver Merchant Services opportunities.
- Engage as an active member of the Canadian Sales leadership team, working across Partnerships, Marketing, Technology, Operations, Product Development, Compliance, Risk, Strategy, and Finance.
- Apply a consultative selling approach as a player-coach, cultivating references and developing appropriate product solution recommendations.
- Act as the Voice of the Client for Merchant Services, using product knowledge and client needs to influence the product and customer delivery roadmap and end-to-end experience.
- Maintain a strong controls sales environment, including pipeline management, performance management, pricing, financial management, applicable procedures, and audit events.
Requirements
- 10+ years of relevant experience in financial services.
- Strong knowledge and understanding of the Merchant Services business model, products, and services.
- Strong executive presence and experience speaking in public forums.
- Proven success leading and directly managing a geographically diverse sales team.
- High level of success in cross-selling products, meeting or exceeding product penetration goals, and maintaining excellent client relationships.
- Proven progressive leadership, management, execution, coaching, and influencing skills, particularly at C-Level, with experience building X-LOB partnerships to achieve firmwide objectives.
- Proven experience using data and information to drive business results, compelling recommendations, and effective decision-making.
- Ability to travel up to 25%.
- Ability to work in-office 5 days per week, excluding business travel.
Skills
- Sales Strategy
- Team Leadership
- Partnerships
- Revenue Growth
- Consultative Selling
- Client Relationship Management
- Controls Management
- Pipeline Management
- Performance Management
- Financial Management
- Cross-selling
Location
- Canada
Work Type
- Onsite (5 days per week)
Experience Level
- 10+ years
About the Company
- JPMorganChase is one of the oldest financial institutions, offering innovative financial solutions to millions of consumers, small businesses, and prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands.
- With a history spanning over 200 years, the company is a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management.
- J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services, and payments, serving clients in over 100 countries.
- The Commercial & Investment Bank provides strategic advice, raises capital, manages risk, and extends liquidity globally.
Equal Opportunity
- We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
- We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
- We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.