General Leadership Inquiries - New Hotel Opening - The Nell New York
Aspen Skiing Company · NY, US
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About the Role
Nell Hotels is opening The Nell New York in Rockefeller Center in Fall 2027, offering a luxury hotel experience rooted in warm, intuitive hospitality and cultural connection. We are hiring for all leadership positions across various hotel departments.
Responsibilities
- Manage and lead diverse teams, fostering a positive and productive work environment.
- Assist in emergency and security procedures as directed by management.
- Maintain a positive, professional, team-player attitude.
- Quickly adapt to changes in processes, customer flow, environments, and tasks.
- Handle interpersonal and team conflicts in a constructive manner.
- Work weekends, evenings and holidays according to business and scheduling needs.
Requirements
- Bachelor's degree in business administration, Hotel and Restaurant Management or related degree or equivalent additional experience in the hotel industry.
- Minimum 5 years of progressive leadership experience in luxury hospitality.
- Ability to comply with all policies and procedures for Hotel Operations and Food & Beverage departments.
Skills
- Proficient knowledge of industry trends and best practices.
- Strong communication and interpersonal skills, with a desire to learn and grow in the hospitality industry.
- Proficient knowledge in computer programs such as Microsoft Office.
- Strong problem-solving mindset and a passion for delivering excellent guest experiences.
- Skilled in influencing and acting as a role model to others.
- Strong desire to learn all operational and strategic facets of the business.
- Ability to communicate in English and Spanish preferred.
Location
- New York
Work Type
- Full-Time Regular
Experience Level
- 5 years of progressive leadership experience in luxury hospitality
Education Level
- Bachelor's degree in business administration, Hotel and Restaurant Management or related degree or equivalent additional experience in the hotel industry
Salary/Compensations
- USD 75000 - USD 200000 - yearly
Benefits
- Health, Dental and Vision Insurance Programs
- Flexible Spending Account Programs
- Life Insurance Programs
- Paid Time Off Programs
- Paid Leave Programs
- 401(k) Savings Plan
- Employee Ski Pass and Dependent Ski Passes
- Other company perks
About the Company
- Nell Hotels is a collection of distinctive luxury hotels and residences united by a shared commitment to warm, intuitive hospitality, cultural connection and unparalleled access.
- Founded on the legacy of The Little Nell in Aspen, Colorado, the portfolio includes The Little Nell, Aspen’s only Five-Star, Five-Diamond ski-in/ski-out hotel; the Residences at The Little Nell; and The Nell New York, opening in 2027 as the first hotel within Rockefeller Center and New York City’s only Relais & Châteaux property.
- At each Nell Hotels property, the guest experience is guided by four defining pillars: creating a sense of home, unveiling distinctive access, engaging with intention and sparking après energy.
- Rooted in the belief that true luxury is defined by familiarity, Nell Hotels creates deeply personal experiences that make guests feel welcomed, recognized and connected to the destinations they visit.
Equal Opportunity
- Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran).
- At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world.
- From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace.
- We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work.
- Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.