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About the Role

As a Store Team Member at Pet Supplies Plus, you’re passionate about people and their pets. You will provide exceptional, neighborly service, engage with customers, and handle various store tasks. This role supports learning through interactive pay-for-knowledge programs.

Responsibilities

Stop to help a neighbor select the perfect toy for a terrier that likes to chew.
Review and compare the ingredient labels of several food brands for a concerned cat parent.
Fit a squirming dachshund with the perfect harness.
Educate a sixth grader on bird ownership.
Stock shelves and ring up neighbors’ purchases.
Feed all the furry pets and make sure their cages are spiffy.
Engage with neighbors and smile.
Process neighbors’ purchases with trustworthy accuracy and efficiency.
Provide Preferred Pet Club membership information.
Safely unload delivery trucks using the proper equipment.
Stock shelves to ensure Fido always gets his favorite chew toy and treats.
Carry bags of kibble, cat litter, aquariums and other purchases out to neighbors’ cars.
Provide care for pets in our store, which may include cleaning habitats, feeding and handling the animals.
Answer neighbor’s questions on animal care to help them find or maintain the perfect pet.
Support each other by acting as back-up when extra help is needed.
Be knowledgeable about animals and our products in order to provide outstanding neighborly service.

Requirements

Candidates must pass a drug screening (in applicable states).
Candidates must be 16 years or older.

Skills

Customer service
Animal care knowledge
Product knowledge
Cashiering
Stocking
Heavy lifting (40-65 lbs.)
Standing for long periods of time

Location

44 states

Work Type

Daytime
Weekdays
Weekends
Flexible schedules

Education Level

Pet Degree pay-for-knowledge programs

Salary/Compensations

USD $16.00/Hr. - USD $16.50/Hr.

Benefits

Flexible schedules
Career advancement opportunities
Great employee discount program

About the Company

Pet Supplies Plus is focused on making it easier to get better products for your pet.
With 770+ locations in 44 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services.
Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet.
Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.
Pet Supplies Plus is ranked No. 31 overall in Entrepreneur Magazine's 2026 Franchise 500® list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size.
For more information, please visit www.petsuppliesplus.com.

Equal Opportunity

We provide equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment.