Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Development Operations Associate role.
Rezi rewrites your resume against Tipping Point Community's job description. Free.
Tailor your resume to this Development Operations Associate role.
Rezi rewrites your resume against Tipping Point Community's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Development Operations Associate posting at Tipping Point Community — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Development Operations Associate posting at Tipping Point Community — free, in seconds.
About the Role
The Development Operations Associate is a development professional with knowledge and experience in fundraising systems and data analysis. This role maintains and recommends improvements to Tipping Point’s donor database and development technology stack, as well as the broader systems and processes that support our fundraising. They translate complex donor data into actionable fundraising insight, build and maintain Salesforce reports and dashboards, and project manage workflows. This position reports directly to the Development Strategy + Operations Director.
Responsibilities
- Analyze donor data and fundraising trends, identifying patterns and connections that inform the fundraising plan and strategic decisions to meet revenue goals.
- Monitor and report on the effectiveness of fundraising initiatives, recommending adjustments as needed.
- Analyze and prepare materials for Development staff to manage their portfolios and track progress against revenue and activity goals.
- Manage data on Salesforce related to Development, ensuring data integrity and accuracy; use established guidelines to resolve data issues, escalating complex or high-impact matters to the Director.
- Develop and maintain systems to monitor donor data, quickly identifying gaps or inconsistencies that could affect fundraising data accuracy.
- Develop, maintain, and recommend improvements to systems and processes for individual and corporate giving, strategic communications, and technology optimization (e.g., Classy, Windfall, Salesforce plug-ins), including direct partnership with back-end engineers to keep Salesforce aligned with evolving fundraising operations.
- Review monthly close and acknowledgments to ensure accuracy and alignment with gift processing protocol.
- Lead the annual audit project, coordinating closely with the Development Assistant on assigned tasks and communicating effectively with stakeholders throughout the process.
- Manage the elevated pledge follow-up and gift processing workflow, partnering with the Development Assistant on assigned tasks.
- All other duties as assigned.
Requirements
- Demonstrated strong analytical skills with the ability to translate complex data into clear, actionable insights and build Salesforce reports, dashboards, and sophisticated spreadsheet models that help the team track progress against revenue goals.
- Demonstrated track record of being able to organize and prioritize multiple tasks while remaining focused on accuracy and attention to detail.
- Strong project management skills with the ability to self-direct, anticipate roadblocks, meet deadlines, prioritize among competing goals, and manage through others as appropriate to keep work moving.
- The ability to build and manage relationships effectively among various stakeholders.
- Proven ability to handle sensitive information with precision and confidentiality.
- A genuine interest in philanthropy, with prior experience in development operations, management consulting, or a data/analytics-focused role.
Skills
- Fundraising systems
- Data analysis
- Salesforce reports
- Salesforce dashboards
- Project management
- Spreadsheet models
Location
- Bay Area
Work Type
- Hybrid
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- $93,600
Benefits
- Overtime pay
About the Company
- Tipping Point finds, funds, and strengthens the most promising poverty-fighting solutions so one day everyone in the Bay Area can prosper.
- Since 2005, Tipping Point has invested over $510 million in the community to support organizations, advance policies, and develop new ideas to increase economic opportunity.
- Last year, our investments funded life-changing services in housing, early childhood, education, and employment for more than 100,000 of our neighbors across the Bay Area.
- Tipping Point’s core values are at the heart of everything we do and we look for individuals who share our commitments: We cultivate community because we know we are more powerful together. We practice gratitude. We hold ourselves accountable to achieving impact for and with the communities we serve. We relentlessly pursue equity because one’s background and identities should not predetermine one’s opportunities.
Equal Opportunity
- We are proud to be an Equal Employment Opportunity company. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Tipping Point will consider qualified applicants with arrest or conviction records for employment in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Tipping Point accepts applications on a rolling basis; if the position is still posted on our website, we are still accepting and giving equal consideration to applications.