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About the Role
We are looking for a Vendor Manager to lead governance, performance management, and financial tracking of our vendors. This role is critical for ensuring the operational integrity and financial performance of our key vendors, guaranteeing contractual SLAs and KPIs are met, and realizing intended financial and operational benefits from network vendor agreements.
Responsibilities
- Lead regular performance reviews to ensure vendors meet contractual SLAs and KPIs, and progress on projects and action items.
- Track vendor performance using existing dashboards and indicators, identifying areas for improvement and mitigating risks.
- Manage end-to-end contract execution, ensuring vendor outcomes align with contract expectations and resolving identified gaps and issues.
- Manage and track monthly, quarterly, and yearly OPEX and CAPEX spend, identifying cost-saving opportunities and business value creation.
- Act as the liaison between vendors and internal teams (Procurement, Finance, Network) to resolve issues and drive innovation.
- Maintain accurate documentation related to vendor performance, financials, and contractual items.
- Ensure vendor outcomes align with the long-term technology strategy across the Network organization and with vendors.
Requirements
- 3+ years in vendor management, contract management, network, business, finance, accounting, or similar background.
- Experience in performance governance, including interpreting and analyzing contractual SLAs or KPIs, working with financial data, and managing vendor performance.
- Strong communication, negotiation, and stakeholder alignment skills.
- Relationship-building attitude.
- Highly analytical with the ability to problem-solve and provide recommendations.
- Detail-oriented with the ability to manage intricate details of contracts, KPIs, and financial data.
- Proactive in seeking information and continuous learning.
- Ability to pivot quickly, prioritize tasks, and manage multiple initiatives and deadlines in a fast-paced environment.
- Team player with the ability to offer help while balancing and prioritizing own tasks.
Location
- Brampton, ON
Work Type
- Full time
- Onsite
Experience Level
- 3+ years
Salary/Compensations
- Competitive salary & annual bonus
Benefits
- Competitive & flexible health and dental benefits
- Pension plan
- RRSP
- TFSA
- Stock matching programs
- Up to 50% off Rogers Services
- Up to 50% off Blue Jays Tickets
- 25% off TSC items
- 20% discount on all wireless accessories sold in Rogers stores
- Paid time off for volunteering
- Company matching contributions to charities
- Self-driven career development programs (E.g. MyPath program)
- Priority in applying to internal roles of interest (Rogers First)
- Homewood employee & family assistance program
- Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
- Low cost gym membership
About the Company
- Our Technology team's goal is connecting Canadians to the people and things that matter most.
- We support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology.
- We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast.
- We are committed to environmental protection.
- We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups.
Equal Opportunity
- We believe the key to a strong business is a diverse workforce where equity and inclusion are core to making everyone feel like they belong.
- We embrace our diversity, celebrate our different perspectives, and work towards creating environments that empower our people to bring their whole selves to work.
- Everyone who applies for a job will be considered.
- We remove barriers for equal participation.
- We work with candidates experiencing a disability throughout the recruitment process to ensure they have what they need to be at their best.