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About the Role
Infosys Engineering Services is seeking a highly experienced Delivery Manager to lead and oversee strategic Defense and National Security engagements across the UK market. The successful candidate will be responsible for end-to-end program ownership, engineering team management, customer relationship management, delivery governance, commercial performance, and growth of Infosys' Defense portfolio.
Responsibilities
- Lead end-to-end delivery of UK Defense engineering programs and management of Engineering teams ensuring achievement of scope, schedule, quality, cost and customer commitments.
- Lead a portfolio of UK Defense and National Security programs with full accountability for delivery, operations, financial performance, and customer satisfaction.
- Manage multi-million-pound engagements involving application services, digital transformation, engineering services, cloud, cybersecurity, data, AI, and managed services.
- Establish and execute program governance frameworks, delivery plans, risk mitigation strategies, and reporting mechanisms.
- Ensure successful delivery of programs within agreed scope, schedule, quality, security, and budget parameters.
- Act as the primary executive interface between Infosys and Defense customers.
- Build trusted relationships with client leadership teams, program sponsors, procurement teams, and operational stakeholders.
- Drive customer satisfaction and identify opportunities for account expansion and strategic growth.
- Oversee program reviews, steering committees, executive dashboards, and risk management forums.
- Ensure compliance with Defense-specific operational, contractual, regulatory, and security requirements.
- Manage escalations and resolution of complex delivery issues.
- Support Defense account growth strategies and revenue expansion initiatives.
- Develop a sustainable UK-based Defense engineering capability, support proposals and solution development, identify growth opportunities and strengthen organizational credibility within the UK Defense market.
- Collaborate with sales, consulting, and solution teams for new opportunities, RFP responses, renewals, and contract extensions.
- Drive profitability, resource optimization, forecasting, and margin improvement initiatives.
- Lead geographically distributed delivery teams across the UK, Europe, and Global Delivery Centers.
- Build, manage and mentor multidisciplinary teams covering design, manufacturing engineering, materials engineering, lifing, systems engineering, digital engineering and application support.
- Mentor engineering/delivery leads, program managers, project managers, architects.
- Build a high-performance culture focused on quality, accountability, innovation, and client success.
- Ensure adherence to UK Defense security standards, security classification and export control regulations, information assurance requirements, and customer policies.
- Work closely with client security teams and internal compliance functions.
- Manage delivery within secure environments and controlled programs.
Requirements
- Minimum 10+ years in program or delivery management roles.
- Demonstrated experience managing large Defense, Aerospace, Government, or National Security programs.
- Mandatory: Active UK Security Clearance (SC) or eligibility to obtain and maintain SC clearance.
Skills
- Large-scale Program Management
- Delivery Management
- Portfolio Governance
- Stakeholder Management
- P&L Ownership
- Contract Management
- Risk & Issue Management
- Customer Success Management
- Resource Planning
- Transformation Program Leadership
- Agile and Hybrid Delivery Models
- Vendor & Partner Management
- Defense Industry Compliance
- Security & Risk Governance
- High analytical skills
- High degree of initiative, flexibility and adaptability
- High customer orientation
- Good team engaging skills
- Quality awareness
- Good verbal and written communication skills
- Transparency and Integrity
Location
- London
- Derby
- Bristol
- Stevenage
Work Type
- Onsite
Experience Level
- Several years of industry experience
- Minimum 10+ years in program or delivery management roles
About the Company
- Infosys is a global leader in next-generation digital services and consulting.
- We enable clients in 59 countries to navigate their digital transformation.
- With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in 59 countries, as they navigate their digital transformation powered by cloud and AI.
- We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem.
- We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.
Equal Opportunity
- All aspects of employment at Infosys are based on merit, competence and performance.
- We are committed to embracing diversity and creating an inclusive environment for all employees.
- Infosys is proud to be an equal opportunity employer