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About the Role

The IT Program & Portfolio Manager is responsible for establishing and managing the processes, governance, and visibility required to successfully deliver CPC’s technology portfolio. This role coordinates programs and projects, maintains the enterprise technology roadmap, facilitates prioritization, tracks delivery, manages dependencies and risks, and provides clear reporting to leadership.

Responsibilities

Establish and maintain CPC’s consolidated Technology Portfolio and Roadmap.
Maintain visibility into active, planned, proposed, and completed initiatives.
Establish consistent project intake, evaluation, prioritization, and approval processes.
Partner with the CIO and technology leaders to align investments and resources with CPC business priorities.
Identify portfolio-level dependencies, resource constraints, risks, and competing priorities.
Maintain portfolio information and dashboards within Smartsheet or other designated portfolio management platforms.
Establish practical and consistent program/project management standards, templates, stage gates, status reporting, and governance practices.
Facilitate regular program and project review meetings with technology leaders, project owners, business stakeholders, and vendors.
Ensure projects have clearly defined scope, objectives, ownership, milestones, timelines, risks, dependencies, and success measures.
Track project commitments and follow up on actions, decisions, issues, and deliverables.
Escalate material risks, delays, resource constraints, and decisions requiring leadership attention.
Support project teams in removing obstacles and maintaining delivery momentum.
Develop concise portfolio dashboards and executive reporting covering overall portfolio health, milestones, risks, dependencies, budget, and business outcomes.
Prepare materials for CIO leadership reviews, Technology Steering Committee meetings, and other governance forums.
Translate detailed project information into clear business-oriented communications for senior leadership.
Maintain a regular communication cadence so stakeholders understand what is being delivered, what is changing, and where decisions or support are required.
Partner with business and technology leaders to understand emerging needs and translate them into structured technology initiatives.
Coordinate technology demand and project intake across CPC business functions.
Facilitate early discussions around business objectives, expected outcomes, requirements, timing, and resource needs.
Ensure technology initiatives have appropriate business ownership and sponsorship.
Promote transparency around prioritization decisions and portfolio capacity.
Directly manage selected strategic or cross-functional technology programs and projects as needed.
Coordinate activities across internal teams, external vendors, consultants, and business stakeholders.
Establish project plans, milestones, deliverables, RAID logs, decision logs, and communication plans.
Monitor scope, schedule, budget, quality, and delivery performance.
Support change management, communications, training, and adoption activities associated with major technology initiatives.
Partner with the CIO and technology leaders to track project budgets, forecasts, vendor commitments, and planned technology investments.
Coordinate vendor project activities and ensure external partners maintain appropriate plans, milestones, status reporting, and accountability.
Support annual technology planning and budgeting by providing portfolio-level visibility into planned investments and resource requirements.
Continuously improve CPC’s technology planning, project delivery, and portfolio governance practices.
Identify opportunities to simplify processes, improve collaboration, and increase delivery predictability.
Establish lessons-learned practices and incorporate improvements into future programs.
Promote a culture of accountability, transparency, collaboration, and measurable outcomes.

Requirements

7+ years of experience in program management, portfolio management, PMO, technology operations, or a related field.
5+ years leading complex cross-functional initiatives and working with senior stakeholders.
Demonstrated experience managing multiple concurrent technology programs and projects across infrastructure, applications, data, cybersecurity, digital transformation, or related domains.
Strong experience establishing project governance, portfolio management, prioritization, status reporting, risk management, and executive dashboards.
Experience facilitating project and portfolio review meetings with senior technology and business leaders.
Strong understanding of project delivery methodologies, including Agile, Waterfall, and hybrid approaches.
Experience with portfolio/project management platforms such as Smartsheet, Microsoft Project, Jira, or similar tools.
Strong business and financial acumen with experience tracking project budgets, resources, vendors, and investments.
Excellent executive communication, presentation, facilitation, and stakeholder-management skills.
Ability to translate complex technology initiatives into clear business outcomes and executive-level communications.
Applicants must be authorized to work in the United States.
Candidates are responsible for ensuring they meet all minimum qualifications for the position at the time of application.

Skills

Agile
Waterfall
Hybrid approaches
Smartsheet
Microsoft Project
Jira
Executive communication
Presentation
Facilitation
Stakeholder management

Location

Manhattan

Work Type

Hybrid
Full-time

Experience Level

7+ years of experience in program management, portfolio management, PMO, technology operations, or a related field
5+ years leading complex cross-functional initiatives and working with senior stakeholders

Education Level

Bachelor’s degree in business, Information Technology, Project Management, or a related discipline preferred
Equivalent relevant professional experience will be considered
PMP, PgMP, Agile/Scrum, Prosci, or similar certifications preferred

Salary/Compensations

$120,000 - $140,000

Benefits

Competitive compensation
401(k) retirement plans with employer match
Medical, dental, and vision benefits for employees and their dependents
Commuter benefits
PTO for vacation, personal days, sick leave, holidays, jury duty, bereavement, parental leave, and disability
Tuition assistance program
Two “work from anywhere” weeks per year
Summer Fridays
Collaborative working spaces
Service days to support our communities
Employee development and engagement events

About the Company

The Community Preservation Corporation (CPC) believes stable and sustainable affordable housing is the foundation of strong communities, and we strive to contribute to comprehensive neighborhood revitalization through our lending and partnerships.
A nationally recognized leader in affordable housing finance, CPC has provided a consistent source of capital to underserved housing markets throughout New York State since our inception in 1974.
Today, CPC stands as the largest CDFI solely committed to investing in multifamily housing, having invested more than $15 billion to finance the creation and preservation of more than 230,000 units of quality housing in neighborhoods across New York State and beyond.
CPC has a robust construction lending platform, a mortgage bank, and equity and impact investment platforms that focus on our three goals: Expanding Affordable Housing, Closing the Racial Wealth Gap and Investing in the Green Economy.
As a member of our team, you'll have the opportunity to work on impactful projects that make a real difference in people's lives.
We're looking for talented individuals who are passionate about our mission and share our values of commitment, respect, excellence, accountability, and collaboration.

Equal Opportunity

The Community Preservation Corporation is an Equal Opportunity Employer and all employment-related decisions including recruitment, selection, evaluation, promotion, compensation, training and termination are made without regard to race, creed, color, national origin, sex, disability, marital status, status as a veteran, sexual orientation or gender identity, or any other protected status.