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About the Role

Shape and lead the regional transformation agenda for underwriting, claims, medical, and biometric capabilities in EMEA. Challenge current ways of working, reimagine future delivery, and lead innovation for scalable, data-led, and client-focused solutions. Improve client value, operational efficiency, risk assessment, and market competitiveness by identifying, developing, and embedding solutions. Partner with various teams to prioritize opportunities and align delivery with regional and enterprise objectives. Adapt best practices from the wider RGA Group for EMEA priorities. Enable delivery through enterprise and sub-regional teams.

Responsibilities

Develop and lead the EMEA underwriting, claims, medical, and biometric transformation strategy, aligned to business and enterprise priorities.
Lead the digitalization of underwriting and claims capabilities across EMEA, developing scalable solutions that improve customer experience, risk assessment, decision-making, and operational efficiency.
Partner with sub-regions to support adoption and delivery across multiple markets and business segments.
Leverage technology, advanced analytics, emerging data sources, predictive modeling, and strategic partnerships to identify new opportunities, enhance underwriting practices, and pioneer innovative reinsurance solutions.
Lead scalable biometric solutions that strengthen underwriting and claims capabilities across EMEA.
Partner with medical, underwriting, and claims experts, as well as actuaries and data scientists, to translate emerging biometric insights into practical client solutions and promote consistent best practice across sub-regions.
Drive transformation and continuous improvement across people, processes, and systems, in alignment with global and regional stakeholders.
Leverage AI, data, and technology to enable end-to-end processes to improve productivity and deliver efficiency gains.
Partner with Strategic Execution, enterprise technology, business leaders, vendors, and industry players to deliver transformation objectives, identify opportunities, and accelerate innovation adoption across markets.
Collaborate with the regional Underwriting, Claims, Medical & Biometric Risk leadership team and SMEs to deliver the EMEA strategy and share best practices across markets.
Represent RGA externally on underwriting and claims innovation, digital transformation, and emerging technologies.
Share insights with clients and industry stakeholders and support business development through innovative client propositions and value-added solutions.
Build and lead a high-performing transformation and innovation function, developing regional capability in digital underwriting and claims, automation, analytics, and innovation.
Foster creativity, continuous improvement, and talent development through coaching and mentoring.

Requirements

Relevant qualification in insurance, risk, underwriting, claims, technology, business transformation, or a related discipline required.
Significant experience within life and health insurance, reinsurance, underwriting, claims, or related risk disciplines required.
Proven experience leading large-scale transformation, innovation, or digital strategy programs and delivering technology-enabled business change required.
Experience managing complex stakeholder environments across multiple markets or jurisdictions and influencing senior leadership teams required.
Strong understanding of underwriting and/or claims processes and emerging industry trends required.
Experience leading AI, automation, data analytics, or digital underwriting initiatives preferred.
Experience working within a global or regional matrix organization preferred.
Strategic thinking and innovation mindset required.
Leadership and stakeholder management required.
Translate emerging technologies into practical business solutions required.
Commercial awareness and client focus required.
Communication and presentation skills required.
Programme and change management expertise required.
Analytical, creative, and solution-oriented problem-solving required.
Balance innovation with governance, risk management, and operational practicality required.
Project, programme, or change management certification preferred.

Skills

AI
Automation
Data Analytics
Digital Underwriting
Underwriting
Claims
Biometric Risk
Technology
Business Transformation
Risk Management
Strategic Thinking
Innovation
Leadership
Stakeholder Management
Communication
Presentation Skills
Programme Management
Change Management
Problem Solving

Benefits

Gain valuable knowledge from and experience with diverse, caring colleagues around the world.
Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.
Join the bright and creative minds of RGA, and experience vast, endless career potential.

About the Company

RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration.
A Fortune 200 Company and listed among its World’s Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions.
Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

Equal Opportunity

To create a modern and seamless experience, we use artificial intelligence (AI) in parts of our preliminary screening process.
This technology helps us personalize job recommendations, automate interview scheduling, evaluate candidates based solely on experience—without considering name, gender, or other personal details—and provide real-time answers through our chatbot.
AI is used only during early screening and never makes hiring decisions.
Your RGA recruiter will work closely with you every step of the way to ensure the process feels personal, thoughtful, and focused on you.