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About the Role
The Senior Manager, Product Management, is a strategic product leader responsible for the end-to-end ownership of HR technology products, including SAP SuccessFactors and custom system applications. This role operates at the intersection of business strategy, product management, and technology delivery, ensuring solutions are aligned to enterprise priorities, scalable, and delivering measurable business value.
Responsibilities
- Oversee designated products within the HR ecosystem and lead the execution of associated Software Development Life Cycle (SDLC) initiatives.
- Support and execute the product vision, strategy, and roadmap for HR platforms.
- Align product direction with enterprise workforce strategy, HR transformation goals, and business priorities.
- Act as the voice of the customer and business, ensuring solutions meet user needs and deliver measurable outcomes.
- Analyze industry trends and emerging HR technology capabilities to inform product evolution.
- Manage system enhancements, integrations, releases, and ongoing platform optimization.
- Drive data integrity, process standardization, and system usability across the HR vertical.
- Perform in-take and manage the product backlog, ensuring clear communication and prioritization based on business value, risk, and urgency.
- Translate business needs into user stories, requirements, and technical specifications.
- Ensure consistent delivery cadence while balancing competing priorities across multiple products and stakeholders.
- Enforce SDLC governance, standards, and controls across all product initiatives.
- Oversee end-to-end delivery including requirement gather, design, build, test, deploy, and sustainment.
- Define test strategy, scenarios, and acceptance criteria to ensure quality and scalability.
- Partner with engineering and architecture teams to ensure solutions are technically sound and future-ready.
- Build strong partnerships with HR COEs, business leaders, and IT stakeholders.
- Lead cross-functional alignment across product, engineering, operations, and vendors.
- Translate complex technical concepts into clear business outcomes for executive stakeholders.
- Define and execute change management and communication strategies to enable adoption.
- Develop and manage integrated product and program plans across multiple initiatives.
- Identify, manage, and escalate risks, dependencies, and delivery constraints.
- Ensure delivery to scope, timeline, cost, and quality expectations.
- Provide executive-level reporting on progress, risks, and outcomes.
Requirements
- 10+ years of experience in product management, HR technology, or enterprise systems delivery.
- 3–5+ years of people leadership or team oversight.
- Proven track record delivering complex, enterprise-scale technology solutions.
- Deep experience with SAP SuccessFactors and/or HRIS platforms.
- Strong background in Agile, Scrum, and/or traditional project management (PMP, SAFe, etc.)
- Product mindset with ability to define vision, roadmap, and measurable outcomes.
- Strong understanding of SDLC governance, system architecture, and delivery models.
- Ability to translate business strategy into technical execution.
- Advanced stakeholder management and executive communication skills.
- Strong analytical, problem-solving, and decision-making capabilities.
- Experience leading HR transformation or digital transformation initiatives.
- Exposure to integrated HR ecosystems (e.g., SAP, Salesforce, ServiceNow, AI-driven talent platforms).
- Strategic thinker with strong execution discipline.
- Operates effectively in ambiguous, fast-paced environments.
- Drive outcomes, not just deliveries.
- Balances business acumen with a product mind-set.
- Build trust across executive, functional, and technical teams.
- The position is not eligible for work authorization sponsorship.
Skills
- SAP SuccessFactors
- HRIS platforms
- Agile
- Scrum
- Project management
- PMP
- SAFe
- SDLC governance
- System architecture
- Delivery models
- Stakeholder management
- Executive communication
- Analytical skills
- Problem-solving
- Decision-making
- HR transformation
- Digital transformation
- SAP
- Salesforce
- ServiceNow
- AI-driven talent platforms
- CSPO
- SAFe PO/PM
- PMP
- SAP SuccessFactors certifications
Location
- Miami, Florida
Work Type
- On-site
- Full-time
Experience Level
- Senior Manager
- 10+ years of experience
- 3-5+ years of people leadership
Education Level
- Certifications such as CSPO, SAFe PO/PM, PMP, or SAP SuccessFactors
Benefits
- Competitive compensation and benefits package
- Excellent career development opportunities
About the Company
- Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
Equal Opportunity
- It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.