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About the Role
The Senior Solution Architect - CRM will lead the design of a large-scale CRM and enterprise solution architecture, advising on target solution Total Cost of Ownership (TCO). The role ensures business requirements are met while aligning with enterprise standards, policies, service specifications, cost models, and industry best practices. This position provides leadership in solution architecture, application evaluation, integration strategy, and implementation of end-to-end Microsoft Dynamics 365 solutions within a cloud-based enterprise environment. The successful candidate will design scalable, secure, and efficient solutions that support business programs and enterprise services. As a senior technical authority, the incumbent will lead the modernization of complex data and application environments, bridging enterprise databases, integration platforms, and cloud-native solutions. Working across hybrid environments, the role provides hands-on technical leadership in solution architecture, data architecture, integration design, and cybersecurity while driving strategic transformation initiatives. The role will also provide technical system and data architecture expertise, undertake architecture assessments and reviews, support enterprise data needs, and provide guidance on technical architecture policies, standards, processes, controls, and solution cost estimation.
Responsibilities
- Lead the design of enterprise CRM solution ecosystems and data models that align with enterprise standards, security requirements, integration frameworks, and best practices.
- Engage with business and technical stakeholders to gather requirements, develop solution architectures, provide cost estimates, support governance approvals, and facilitate solution acceptance.
- Assess the impact of emerging technologies and services on the existing technology landscape and provide modernization recommendations.
- Provide strategic architecture leadership and advisory services throughout the project lifecycle.
- Design scalable, secure, and maintainable Microsoft Dynamics 365 and Power Platform solutions.
- Establish architecture standards, reusable design patterns, technology roadmaps, and solution governance processes.
- Lead architecture reviews and provide technical mentorship and guidance to delivery teams.
- Develop architecture documentation, standards, roadmaps, and executive briefing materials.
Requirements
- Demonstrated experience in Microsoft Dynamics 365 Solution Architecture, including design, implementation, customization, and governance of enterprise-wide platforms.
- Demonstrated experience designing and implementing Microsoft Power Platform solutions, including Model-Driven Apps, Power Automate, Power Pages, and Business Process Flows.
- Experience architecting and implementing Azure-based enterprise solutions, including Azure Integration Services, App Services, Functions, API Management, and cloud-native components.
- Demonstrated experience designing Enterprise Integration Architectures and implementing scalable integration patterns across multiple business systems and platforms.
- Ability to produce architecture deliverables including: Physical Architecture Diagrams, Solution Architecture Documents, Integration Architecture Specifications, Security Architecture Designs, Data Flow Diagrams, Environment Architecture.
Skills
- Microsoft Dynamics 365 Solution Architecture
- Microsoft Dataverse Architecture
- Microsoft Power Platform solutions
- Model-Driven Apps
- Power Automate
- Power Pages
- Business Process Flows
- Azure-based enterprise solutions
- Azure Integration Services
- App Services
- Functions
- API Management
- Cloud-native components
- Enterprise Integration Architectures
- MuleSoft
- Dynamics 365 Security Models
- multi-tenant enterprise platforms
- REST-based API architectures
- Power Automate workflows
- Dynamics 365 extensions
- Plugins
- PCF Controls
- Custom APIs
- Azure-hosted custom components
- Enterprise Data Architecture
- Cloud Security Architecture
- Identity & Access Management (IAM)
- Microsoft Entra ID
- stakeholder consultations
- translate complex technical concepts into business-focused recommendations
- facilitating architecture workshops, design sessions, and stakeholder meetings
- collaborating with Enterprise Architecture, Cyber Security, Infrastructure, Integration, and Delivery teams
- influence and advise senior executives, sponsors, product owners, and technical stakeholders
- gathering and translating business requirements into implementation roadmaps
- presenting architecture assessments, solution options, recommendations, and risks to governance committees and executive audiences
- facilitation, negotiation, and consensus-building capabilities
- leading architecture reviews and mentoring project and delivery teams
- architecture documentation and executive briefings
Location
- Toronto, ON
Work Type
- 6 months
Experience Level
- Senior
Education Level
- Microsoft Certified: Dynamics 365 Solution Architect Expert
- Microsoft Certified: Power Platform Solution Architect Expert
- Azure Solutions Architect Expert Certification
About the Company
- Symbiotic Digital provides the IT Experts you need that solve problems and get things done. See what the top 2% in their field can do for you. (Symbiotic Digital is a division of Symbiotic Group Inc.) We serve customers in two ways, we provide: Digital Experts: IT Consulting expertise. Bright Minds That Produce Proven Results Recruitment: Find The Right People You Need Serving IT & Business leaders, Symbiotic Digital provides a business system that enable us to provide the Expert Technical staff needed to solve challenging business and IT problems. IT leaders in the most reputable organizations in Canada have relied on Symbiotic Digital to help them staff difficult assignments with proven Experts uniquely evaluated by our proven QMS- Quality Management System Staff Development Model. We are a 100% Indigenous owned company. Learn more online at https://www.symbioticgroup.com/home-sd/.