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About the Role

A General Manager must be committed to inspiring our team, helping our Customers succeed and growing our business with integrity. This professional level sales and management position requires understanding of store and automotive systems, parts knowledge, and the ability to identify and troubleshoot for DIY customers. The role is responsible for developing and maintaining Professional Customer relationships and program growth, achieving financial metrics, and maintaining service and appearance standards. This exempt position requires a minimum of 50-55 hours per week.

Responsibilities

Achieve overall store sales goals and service objectives.
Manage and grow Professional Customer relationships/sales.
Hold team accountable to executing Customer action plans.
Oversee selection, hiring, development, performance management, coaching, scheduling, and engagement of store Team Members.
Ensure execution of all inventory and operational standards.
Coach Team Members to deliver on Customer expectations (DIY and Professional).
Perform Manager on Duty responsibilities including coaching, floor/phone management, task assignment and completion, safety, and open/close duties.
Lead change management initiatives.
Embrace diversity and foster a respectful environment for Customers and Team Members.
Provide DIY service including battery installation, testing, and wiper installation.
Assist District/Region in other functions upon request.

Requirements

Must have a valid driver's license.
Ability to work an assortment of days, evenings, and weekends as needed.
2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced and highly dynamic retail environment.
Successful experience managing profitability; proven financial and business acumen.
Ability to become ASE P2 certified or ASE ready equivalent.
Ability to execute and train project and product quality recommendations.
Advanced parts lookup and sourcing capabilities.
Ability to source from numerous places including special order, FDO, and second source.
Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services.
Ability to execute and train inventory systems and store equipment.
Ability to execute and train POS and Parts lookup systems.
Ability to review and analyze P&L statement.
Ability to recruit, select, hire and develop quality Team Members.
Ability to build and grow relationships with Professional Customers.
Working knowledge of automotive systems preferred.
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers and upper management.
Use Microsoft software effectively (Word, Excel required; PowerPoint preferred).
Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent.
Ability to review and analyze business reports, such as profit and loss statement (P&L).
Hold others accountable, inspect work quality and give feedback in a way that is inspiring.
Employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
Specific vision abilities required include close vision, distance vision, color vision, depth perception and ability to adjust focus.

Skills

Sales
Management
Store systems
Automotive systems
Parts knowledge
Troubleshooting
Customer relationship management
Financial metrics achievement
Service standards
Appearance standards
Inventory management
Operational standards
Team leadership
Change management
Diversity and inclusion
Respectful communication
Battery installation
Wiper installation
ASE certification
Project execution
Product quality recommendations
Parts lookup
Sourcing parts
Special order processing
Second source sourcing
Store operational processes
Store procedures
Testing equipment
Diagnostic equipment
Inventory systems
Store equipment operation
POS systems
P&L statement analysis
Team member recruitment
Team member selection
Team member hiring
Team member development
Professional customer relationship building
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Sales commission calculation
Percentage calculation
Gross profit calculation
Business report analysis
Accountability
Work quality inspection
Feedback delivery
Inspiring communication

Location

Onsite

Work Type

Full-time
Exempt

Experience Level

Minimum of 50-55 hours per week
2-3 years of experience managing a team of 10 - 20 Team Members

Education Level

High school diploma or general education degree (GED)
Bachelor’s degree in business or a related area preferred.

Salary/Compensations

76,300.00 USD - 93,500.00 USD

Benefits

Comprehensive health and wellness benefits program

About the Company

Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families.

Equal Opportunity

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.