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About the Role
Leads and oversees the Global Business Travel Program & Canada/ USA staff Commercial Cards team, ensuring business strategies, plans, and initiatives are executed and delivered in compliance with governing regulations, internal policies, and procedures.
Responsibilities
- Leads and drives a customer-focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
- Manages the success of the global Business Travel and Canada & USA staff Commercial Cards programs by ensuring specific individual goals, plans & initiatives are executed/delivered in support of business strategies and objectives.
- Develops and executes the global business travel strategy, aligning the travel program with organizational objectives, employee experience, cost management, risk, and operational efficiency.
- Serves as the point of escalation for business travel and commercial card issues, providing recommendations and solutions.
- Collaborates with partners including procurement, finance, risk, HR, technology, legal, and key stakeholders to ensure programs meet enterprise requirements and deliver a consistent experience.
- Maintains appropriate commercial card governance, controls, and compliance standards.
- Brings awareness to out-of-policy use of business travel platforms and commercial card use, identifying misuse, investigating, and escalating where required.
- Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Creates an environment where the team pursues effective and efficient operations in accordance with Scotiabank’s Values, Code of Conduct, and Global Sales Principles, ensuring adequacy, adherence, and effectiveness of day-to-day business controls.
- Builds a high-performance environment and implements a people strategy that attracts, retains, develops, and motivates the team by fostering an inclusive work environment, using a coaching mindset, communicating vision/values/business strategy, and managing succession and development planning.
Requirements
- University degree or college diploma in Administration/Travel with a minimum of 5 years of experience.
- Detailed knowledge of the travel industry.
- Thorough knowledge of contract negotiation and management.
- Proven analytical abilities.
- Working knowledge of Bank accounting and controls.
- Working knowledge of the Bank’s organizational structure.
- Thorough knowledge of Microsoft Office Suite applications.
Skills
- Spanish language is considered an asset.
Location
- Canada : Ontario : Toronto
Work Type
- Onsite
- Non-standard hours are a common occurrence
- Limited travel domestically
Experience Level
- Minimum 5 years of experience
Education Level
- University degree or college diploma in Administration/Travel
About the Company
- Scotiabank is a leading bank in the Americas.
- Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
Equal Opportunity
- At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.
- If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.
- Candidates must apply directly online to be considered for this role.
- We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.