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About the Role
As a Service Coordinator, you will coordinate the servicing of company and customer equipment in a timely and effective manner. This role offers the opportunity to develop a career track, leverage and develop skills, and work with an incredible team.
Responsibilities
- Coordinate and ensure the timely and accurate dispatch of field service mechanics for preventive maintenance.
- Coordinate and ensure the timely and accurate dispatch of rental equipment and tools to customers.
- Direct the supply of parts to shop mechanics, other branches and customers.
- Direct the operations of the Parts Department to maintain appropriate inventories and minimize costs.
- Prepare work schedules and handle service calls to meet customer needs and assure equipment availability.
- Order parts to maintain adequate supplies.
- Work with equipment vendors to learn maintenance requirements and capabilities of new equipment.
- Handle customer complaints regarding equipment condition or operation.
- Perform other duties assigned by the manager.
Requirements
- Valid driver's license
- Strong experience with parts inventory management
- Knowledge of purchasing process including optimum order sizing for reduced cost.
- Basic computer skills
- Supervisory skills
- Personal and professional integrity
- Flexible approach to problem solving
- The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job.
Work Type
- Full-time
Education Level
- High School Diploma, preferred
Salary/Compensations
- 24.41 - 33.56
Benefits
- Health, Dental, Vision, Life Insurance
- Enhanced Vacation Time based on Years of Service & 5 Paid Sick Days
- Leading wages
- Tuition Reimbursement
- RRSP Matching
- Tool and Boot Allowance
- Career development and advancement
- Employee Assistance Program
About the Company
- Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry.
- We offer a vast fleet that ranks among the best in the industry, paired with friendly and knowledgeable staff.
- Our employees are our greatest asset, and our expertise and service distinguish us from the competition.
- We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
- As a highly successful national company, we are constantly looking for talented individuals to support our growth.
- Sunbelt Rentals--the fastest growing rental business in North America.
Equal Opportunity
- Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class.
- Veterans encouraged to apply.