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About the Role
An excellent opportunity has arisen to join Viasat’s Building services team, London, becoming an integral part of supporting the needs of a global satellite company. You will be customer focused and able to provide a first class service in this diverse and exciting role.
Responsibilities
- Provide mechanical engineering support and knowledge.
- Complete preventative maintenance to deadlines.
- Maintain paperwork supporting PPM activities.
- Be involved in the management of contractors.
- Respond to reactive and emergency faults and conduct reactive maintenance work to ensure compliance with SLAs.
- Complete daily plant/building inspections.
- Provide operational support to the business via helpdesk requests.
- Complete site training and keep up to date with the latest operational procedures.
- Carry out routine maintenance on equipment, including fault finding, problem solving, and repairs to minimize downtime.
- Complete all maintenance logs, schedules, etc. accurately and timely to comply with Health and Safety legislation, company, insurance, and ISO requirements.
- Engage with external vendors as required and accompany/assist them while on site.
- Ensure adequate supplies of spares on site for commonly used and critical spare parts and log these in a stock sheet.
- Maintain a service record of all planned maintenance work undertaken.
- Complete assigned building maintenance and helpdesk tasks while actively interacting with end users and the building services manager within the required SLA.
- Carry out daily building checks, ensuring a proactive approach to the upkeep of the building.
- Inspect all facilities to ensure good working order and state of repair.
- Perform health & safety checks where necessary.
- Report problems and/or unsafe practices to the building services manager (BSM) and complete health and safety paperwork, including recommendations for improvements.
- Participate in a 24/7 on-call rota (on-call rates apply).
- Carry out all repairs related to building and utilities, planned and executed to minimize risk or inconvenience to others.
- Follow up on action points agreed by BSM and maintain a log, such as daily checks.
- Perform minor troubleshooting & maintenance for office equipment if required.
- Review processes, procedures, systems, paperwork, etc. in own area, and make suggestions for improvement.
- Communicate process changes to relevant parties for follow-up, such as training.
- Ensure full and timely reporting of all major breakdowns, significant problems, repair requirements, delays, or machine downtime to relevant personnel (BSM/FM).
- Liaise with customers and suppliers as necessary to clarify technical details and overcome problems.
- Assist the building services team in any role required by the business.
Requirements
- Commercial PPM & Reactive maintenance in line with SLAs.
- Knowledge of FCU's, AHU's, BMS head end controls, HVAC plant, Water treatment, First Line VRV and heat pump response, calorifiers, humidifiers.
- Experience with planned & reactive maintenance/repairs on mechanical or plumbing systems.
- Experience with AC units - AHU/FCU servicing.
- Experience with air ventilation systems, ensuring filters, belts, condensate pumps, and dampers are in good condition.
- Experience with mechanical pipework repairs, plumbing of taps, sinks, toilets/flushers.
- Experience with plant maintenance/providing assistance to other engineers on site.
- Experience with fault finding/remedial works.
- Commercial maintenance experience with a client-facing persona and demonstrable building services experience.
- IT Literate (Excel, Word, Outlook, CAFM, BMS).
- Excellent customer service and communication skills.
- Demonstrate good planning, organising, and prioritising skills.
- Ability to show examples of using initiative and judgement to resolve problems.
- Experience with business-critical plant.
Skills
- Mechanical engineering
- Preventative maintenance
- PPM activities
- Contractor management
- Reactive maintenance
- Fault finding
- Problem solving
- Maintenance logs
- Health and Safety legislation
- ISO requirements
- Vendor management
- Stock management
- Building maintenance
- Helpdesk tasks
- Building inspections
- Plant maintenance
- Troubleshooting
- Process improvement
- Reporting
- Customer liaison
- Supplier liaison
- Flexibility
- FCU's
- AHU's
- BMS head end controls
- HVAC plant
- Water treatment
- VRV
- Heat pump
- Calorifiers
- Humidifiers
- Mechanical pipework
- Plumbing
- Air ventilation systems
- Excel
- Word
- Outlook
- CAFM
- BMS
Location
- London
Work Type
- Full-time
- On-call
Experience Level
- Apprentice trained
- Commercial maintenance experience
- Business critical plant experience
Education Level
- City and Guild Level 3 in mechanical qualifications (or equivalent)
- City & Guild F-Gas Category 1
- City & Guilds accredited training for Legionella control
- ISOH or equivalent H&S training preferred
Benefits
- On-call rates apply
About the Company
- One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world.
- For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate.
- We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.
Equal Opportunity
- Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.
- If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.