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About the Role
We are looking for a Project Manager with agency experience to join our growing healthcare team in Toronto or Montreal and support a leading biopharmaceutical client. This role is for a delivery owner who can translate approved scope into a clear plan, guide cross-functional teams through the project lifecycle, maintain strong financial and operational control, and communicate the right information at the right time.
Responsibilities
- Manage assigned projects from initiation through close, maintaining an accurate view of deliverables, owners, milestones, dependencies and approval requirements.
- Build and maintain integrated timelines and project budgets; monitor progress, burn and cost-to-complete; identify out-of-scope activity and support timely change control.
- Identify and monitor risks, assumptions, issues and dependencies; recommend practical mitigation options; escalate early when decisions or support are required.
- Lead project-level resource and priority discussions, support smooth hand-offs, and keep cross-functional contributors aligned to the plan and expected outcomes.
- Ensure required quality-control steps are planned and completed, route materials through the appropriate review platforms, and confirm comments and queries are resolved before work advances.
- Provide concise, timely and audience-appropriate updates that distinguish critical signal from routine activity and clearly communicate decisions, risks, next steps and owners.
- Maintain accurate project data and documentation across agency systems, apply standard ways of working, and identify repeatable efficiencies without compromising quality or compliance.
- Participate in retrospectives, apply lessons learned, adopt new tools and ways of working, and share practical improvements with the broader team.
- Clarify project goals, deliverables, assumptions, constraints, roles and approval requirements with the project team.
- Create and maintain realistic project plans and timelines using a cross-functional, collaborative approach.
- Manage day-to-day workflow, priorities, dependencies and hand-offs across concurrent assignments.
- Lead project meetings that result in clear decisions, owners and next steps; distribute concise recaps when required.
- Keep project documentation, status reporting and core systems current and accurate.
- Develop budgets and estimates assigned projects, with appropriate review and support.
- Monitor scope and cost-to-complete; connect work effort and resourcing decisions to budget impact.
- Maintain organised records of estimates, revisions, purchase orders and change orders.
- Identify scope ambiguity or out-of-scope requests early and partner with Client Service and leadership on next steps.
- Participate in regular financial hygiene, reconciliation and billing-readiness activities.
- Maintain visibility to project risks and impacts across quality, budget and timing, with practical mitigation actions and owners.
- Ensure deliverables follow required quality-control, medical, legal and regulatory review processes.
- Manage document routing in approved platforms and confirm feedback is clear, complete and appropriately resolved.
- Apply working knowledge of pharmaceutical approval requirements, including MLR, FDA or ASC/PAAB processes as applicable.
- Protect confidential information and follow agency, client and regulatory standards.
- Build productive relationships across Client Service, Creative, Copy, Medical, Regulatory, Production, Finance, Resource Management and external partners.
- Manage internal and client expectations through clear, timely and actionable communication.
- Adapt communication style and detail to the audience, selecting the right channel and escalation path.
- Bring forward issues with proposed solutions, not just status updates.
- Contribute to an inclusive, collaborative environment and support onboarding or informal coaching of junior team members when needed.
Requirements
- Approximately 2-4 years of project-management experience in an advertising, marketing, communications, production or similar agency environment.
- Demonstrated experience independently managing low- to mid-complexity projects through an end-to-end workflow.
- Experience with digital and/or traditional advertising deliverables.
- Pharmaceutical or healthcare agency experience is strongly preferred.
- Working understanding of project planning, resource coordination, financial tracking, risk management, change control and quality assurance.
- Strong written and verbal communication skills, with the ability to make complex information clear and actionable.
- High attention to detail, sound judgement, adaptability and the ability to manage multiple priorities in a fast-paced environment.
- Proficiency with Microsoft 365 tools.
- Experience with Smartsheet, Adobe Workfront, Workfront Proof, Jira, Confluence or comparable project-management and workflow platforms is an asset.
- Post-secondary education in project management, marketing, advertising, communications, business or a related field is preferred, or an equivalent combination of education and relevant experience.
Skills
- Project Management
- Agency Experience
- Healthcare/Pharmaceutical Industry
- Digital and Traditional Deliverables
- Scope Management
- Schedule Management
- Budget Management
- Risk Management
- Change Control
- Quality Assurance
- Communication Skills
- Attention to Detail
- Adaptability
- Multitasking
- Microsoft 365
- Smartsheet
- Adobe Workfront
- Workfront Proof
- Jira
- Confluence
Location
- Toronto
- Montreal
Work Type
- Full-time
Experience Level
- 2-4 years
Education Level
- Post-secondary education in project management, marketing, advertising, communications, business or a related field, or equivalent combination of education and experience.
Salary/Compensations
- CAD $75,000 - $85,000 per year
Benefits
- AI tools used to support hiring process, ensuring human decision-making.
About the Company
- Publicis is an omni-channel communications agency with over 600 employees across Canadian operations.
- The office is the largest in its industry in Canada, boasting talent across various disciplines of marketing and advertising expertise.
- Publicis carries a balanced split of Canadian, U.S. and Global clients.
- Publicis supports a range of D&I actions through its Driving Change team and gives back to the community through the Out of the Cold Program.
- The agency has a strong, active and familial culture with Pub United, the agency’s social club, hosting events.
- Publicis Health Canada partners with healthcare and pharmaceutical clients to deliver meaningful, high-quality work across traditional and digital channels.
- We are committed to creating an inclusive, collaborative, and respectful environment where team members can continue to learn, build their careers, and do their best work.
Equal Opportunity
- Publicis Canada is committed to building a diverse workforce representative of our community.
- We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
- If you require a specific accommodation please contact Human Resources.