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About the Role
As a Door Person at Conrad London St. James, you will spread the light and warmth of hospitality by delivering memorable experiences that make every guest's stay exceptional.
Responsibilities
- Maintain frequent contact with Guests by welcoming them on arrival, assisting with departures, parking Guests' cars as required, overseeing delivery and safe keeping of luggage, and providing other services for all Guests.
- Welcome guests on arrival and assist with their luggage.
- Maintain frequent contact with regular Guests and visitors.
- Park Guests' cars on the hotel premises, as required.
- Provide a driving service to Guests, as required.
- Ensure cleanliness and safety of all hotel vehicles.
- Keep up to date on all hotel services as well as VIPs and special events.
- Be knowledgeable on external locations, attractions, and landmarks in the vicinity.
- Project a professional manner with an emphasis on hospitality and guest service.
Requirements
- Previous 5* luxury experience working within the hotel sector.
- A valid driver's license with no outstanding driving restrictions or infringements preferred.
- Meticulous personal presentation and strong communication skills.
- Calm, courteous, and discreet demeanor.
- A good knowledge of the area and the country in general, preferred.
- A passion for working on a team as well as autonomously.
Skills
- Hospitality
- Guest Service
- Communication Skills
Location
- London
Work Type
- Full-time
Experience Level
- Entry Level
Salary/Compensations
- £13.79 per hour
Benefits
- Competitive pay
- Incredible travel perks (discounted hotel stays)
- Food and beverage discounts
- Free meals on duty
- Generous holiday allowance (28 days including bank holidays)
- Employee Stock Purchase Programme (ESPP) with a 15% discount
- Pension scheme
- High street discounts
- Mental health resources
- Crisis Concierge
- Career development opportunities
About the Company
- Conrad London St. James is one of Hilton’s three global luxury brands, renowned for excellent service and located in the heart of Westminster.
- Hilton is a global leader in hospitality, committed to providing the best stay for every guest and building an exceptional workplace for its Team Members.
- Hilton has a world-class culture, recognized on the World’s Best Workplaces list by Great Place to Work and Fortune.