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About the Role
Play an important role in supporting the day-to-day administrative and mail operations of a high-volume collections environment. Responsibilities include processing confidential correspondence, maintaining records, coordinating printing and mailing, and providing general administrative support. This role is ideal for someone organized, detail-oriented, and comfortable in a fast-paced, accuracy-focused environment.
Responsibilities
- Compile and maintain records of business transactions and office activities.
- Prepare mail and packages for external shipment.
- Perform clerical duties and utilize systems for data input and generation.
- Focus on mail-related tasks including printing, folding, stuffing, and sealing letters.
- Coordinate and prepare projects for printing, including file conversion, scanning, and enhancement.
- Monitor and record inventory of mail to be sent, maintaining accurate logs.
- Open and route incoming calls, and prepare outgoing mail.
- Photocopy, scan, and print documents as needed.
- Greet and assist visitors.
- Operate computer terminal for data input and verification.
- Operate office machines such as printers, scanners, and software.
- Prepare invoices, bills, statements, and cheques for vendors and/or clients.
- Proactively resolve issues over the phone and in-person, diffusing complaints.
Requirements
- At least 2+ years of prior experience in administration, clerical, customer service, call centre, financial services, or a similar high-volume environment.
- Independent worker with strong organizational and time management skills.
- Adaptable in a fast-paced environment.
- Competency using computer, printer, and photocopier.
- Excellent oral and written communication skills.
- Good math skills with the ability to perform basic calculations quickly.
- Proficient with Microsoft Excel and Outlook.
- Desire to learn and further your career.
- Must be able to work in the office daily.
Skills
- Microsoft Excel
- Microsoft Outlook
- Data entry
- Record keeping
- Mail processing
- Printing
- Scanning
- Photocopying
- Customer service
- Communication skills
- Organizational skills
- Time management skills
- Basic calculation skills
Location
- 255 Consumers Road, Suite 400, Toronto, ON M2J 1R4
Work Type
- Onsite
- Full-time
Experience Level
- 2+ years
Salary/Compensations
- $18.00/hour
Benefits
- Health and dental benefits
- Perkopolis Discount Program
- Paid vacation
- Exclusive home and auto insurance offers
Equal Opportunity
- We are an equal-opportunity employer.
- Accommodations are available upon request at any point in the selection process.