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About the Role
The Animal Care Specialist provides a high standard of animal care to ensure the welfare of animals at ACC Care Centers. This role is primarily responsible for maintaining a clean and healthy living environment for each animal, while also observing and documenting their health and behavior to support their physical and mental well-being.
Responsibilities
- Maintain a high standard of animal care and welfare, including providing scheduled feedings, clean water, proper bedding, and enrichment toys.
- Properly clean and sanitize kennels, wards, cages, equipment, and shelter areas according to ACC policy.
- Exercise and socialize with animals regularly, adhering to ACC’s dog walking guidelines.
- Observe and document unusual behavior, signs of illness, and injuries daily.
- Communicate vital information to medical, behavior, adoptions, and New Hope departments.
- Restrain, confine, and handle animals, including those that are ill, injured, quarantined, and aggressive.
- Be knowledgeable and conversational on ACC policies and common animal welfare practices.
- Work cooperatively with ACC volunteers and partners.
- Process animal intakes as needed.
- Provide excellent customer service to individuals utilizing ACC services.
- Perform other duties as assigned by supervisor.
Requirements
- High School Diploma or GED required.
- Six months of previous animal care or custodial experience, or equivalent education in a related field, is required.
- Treats animals and people with respect.
- Must be able to lift up to 50 pounds.
- Must be able to work standing for 8 hours or more.
- Fear Free Shelter certification is required within 30 days of hire.
Skills
- Animal handling
- Customer service
- Communication
- Teamwork
- Attention to detail
- Work ethic
- Calm demeanor
Location
- NYC
Work Type
- Full-time
- Union position
Experience Level
- Entry-level
Education Level
- High School Diploma or GED
Benefits
- Generous paid-time-off (PTO) package including vacation time, birthdays off, personal days, and sick pay.
- Open access Cigna medical, dental, and vision insurance at a low premium.
- 401K and Pension.
- Life Insurance.
- On-the-job training for 2-4 weeks.
- Periodic all staff trainings (safety, DEI, cross training).
- Potential eligibility for Public Service Loan Forgiveness (PSLF).
About the Company
- ACC is one of the nation’s largest open-admission animal shelters with a mission to End Animal Homelessness in NYC.
- ACC touches the lives of nearly 30,000 animals each year.
- ACC is a resource to the community, seeking ways to keep the human-animal bond intact.
- ACC has a 90% placement rate and progressive, life-saving initiatives.
- ACC strives to find loving homes for homeless and abandoned cats, dogs, guinea pigs, and rabbits.
- ACC partners with over 200 dedicated animal placement organizations.
- ACC helps keep NYC communities safe and rescues animals in need, responding to emergencies 24/7.
- ACC offers many low-cost services to pets and people in need, including compassionate end-of-life services.