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About the Role
As GTM Operations Specialist – GTM Execution & Enablement, you will play a foundational role in heyData's RevOps team. You'll transform RevOps strategy into adopted, repeatable processes, drive cross-functional alignment, and create the operational backbone that allows our revenue teams to move faster and smarter. This role is for someone who wants to shape how revenue teams work, own projects end-to-end, and make a measurable impact across the entire GTM motion. You’ll bridge the gap between non-technical expectations and the technical setup of data tracking processes, and ensure data integrity, efficiency, and scalability of our processes and reporting infrastructure.
Responsibilities
- Own and support cross-functional RevOps projects from definition to rollout.
- Coordinate stakeholders across Sales, Marketing, Account Management, Privacy, Domain Experts, Finance, Data, and Tech.
- Ensure initiatives have clear owners, timelines, next steps, and adoption plans.
- Support Sales with pipeline hygiene, CRM compliance, SDR-to-AE handoffs, deal process adoption, and forecasting inputs.
- Ensure sales processes are clearly documented, understood, and followed in HubSpot.
- Work with the GTM Engineer on workflow requirements, alerts, required fields, and automation needs.
- Support Account Management processes across onboarding, renewals, expansion, upsell, cross-sell, QBRs, churn prevention, and customer lifecycle management.
- Help define and roll out scalable AM operating processes, improving visibility and accountability across customer revenue workflows.
- Support alignment between Sales, Marketing, Account Management, Privacy, and Domain Experts by helping define lifecycle definitions, handoff processes, ownership rules, SLA expectations, task logic, attribution requirements, lead quality standards, and internal visibility needs.
- Own clear process documentation in Notion for revenue workflows, handoffs, CRM usage, and operating rules.
- Support enablement sessions and team rollouts when processes change.
- Help teams understand what needs to be done, why it matters, and how it impacts reporting and execution.
- Act as the business-side counterpart to Data Analytics for revenue reporting requirements.
- Help define what needs to be measured, how it should be interpreted, and whether dashboards reflect the actual GTM process and HubSpot logic.
- Make sure Sales, Marketing, Account Management, Finance, and leadership reporting use consistent definitions.
- Identify process gaps, reporting inconsistencies, CRM compliance risks, unclear ownership, and practical AI or automation opportunities across revenue teams.
- Translate team pain points into clear process, automation, or AI use cases for RevOps leadership and the GTM Engineer to evaluate and implement.
Requirements
- Bachelor's degree or higher in Business, Economics, Engineering, Information Systems, or a comparable field
- 2–3 years of experience in RevOps, Sales Ops, Marketing Ops, SaaS Operations, Consulting, or similar roles – ideally in a B2B SaaS or subscription-based business
- Solid understanding of B2B SaaS GTM processes: Lead Management, Sales pipelines, Lifecycle stages, Renewals, Upsell, and Cross-sell
- Hands-on experience with HubSpot or a comparable CRM, including workflows, lifecycle stages, deals, workflows and reporting logic
- Ability to translate business problems into process, system, or automation requirements
- Ability to coordinate multiple stakeholders without constant direction
- Strong project management, documentation, and enablement mindset
- Ability to create clarity in ambiguous, cross-functional processes
- AI & automation mindset: You are able to identify practical use cases where AI or automation reduces manual work and improves quality like Make, n8n, Zapier, or API-based workflows (deep technical build skills not required)
- Strong English skills required
- German is a plus
Skills
- HubSpot
- CRM
- Workflows
- Lifecycle stages
- Deals
- Reporting logic
- Project management
- Documentation
- Enablement
- Make
- n8n
- Zapier
- API-based workflows
Location
- Remote
- Berlin office
- Hybrid
Work Type
- Remote
- Hybrid
Experience Level
- 2-3 years of experience
Education Level
- Bachelor's degree or higher
Benefits
- Annual training budget
- 30 vacation days
- Flexible working hours
- MacBook & more
- Urban Sports Club membership
- Germany Ticket
- Company pension plan
About the Company
- At heyData, we are determined to serve our mission: making Compliance easy for everybody!
- We're reshaping the way small and medium-sized businesses embrace compliance.
- We set up European employees on track to reach compliance in the fastest, most intuitive, and seamless way possible.
- With over one thousand customers we are one of the largest SMB compliance platforms in Europe and are expanding further.
- You get to learn from a world-class team across Europe and contribute to a game-changing compliance solution that's set to revolutionize millions of SMBs.
- We are a vibrant and diverse startup.
- Our team thrives on the unique perspectives and experiences that each person brings.
- We're committed to fostering an inclusive and supportive environment where everyone can succeed.
Equal Opportunity
- We celebrate and embrace people from all backgrounds, including diverse gender, age, sexuality, religion, ethnicity, disability status parental status, and more to apply to our roles.
- The more diverse and inclusive we are as a team, the greater our work will be.