Retail Store Manager at Kendra Scott | NY, US | Rezi

Retail Store Manager at Kendra Scott

Retail Store Manager

Kendra Scott · NY, US

2 days ago

Retail Store Manager

Kendra Scott · NY, US

3 days ago
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About the Role

As the full-time Store Leader, you are the CEO of your store! You are an entrepreneurial-minded business owner who takes pride in delivering WOW customer experiences and sharing Kendra Scott’s purpose within the community. You are passionate about developing a strong team through effective coaching and teaching, you prioritize relationships and attract a diverse network, you make quality decisions to drive results, and your store and team represent the Kendra Scott culture uniquely and positively.

Responsibilities

  • Create a customer-centric environment with a "customer is our boss" mentality.
  • Build strong guest connections and make a difference in every customer's day.
  • Drive sales by maximizing store productivity and building guest loyalty.
  • Create, manage, and own the store's business plan.
  • Recruit, hire, and retain a high-performing team.
  • Increase brand awareness by building strong relationships with guests and organizations.
  • Acquire new customers through traffic-driving efforts.
  • Advocate for team growth and development through teaching and inspiration.
  • Focus on building skill and capability to increase internal opportunities, retention, and advancement.
  • Demonstrate integrity, ensure audit and shrink results meet standards, and follow company policies.
  • Communicate effectively, providing consistent feedback through coaching, touchbases, development plans, and performance reviews.
  • Actively listen and encourage open expression of diverse opinions and ideas.
  • Adapt to business needs and apply learnings to various situations.
  • Collaborate and champion teamwork by bringing people together to achieve common goals.
  • Analyze reporting and daily sales trends to make real-time business decisions.
  • Take on new opportunities and challenges with urgency, energy, and enthusiasm.
  • Display courage by overcoming fear to do the right thing and championing ideas, positions, and others.
  • Take responsibility for personal and team actions, instilling confidence and earning respect.
  • Make good decisions by balancing analysis, wisdom, experience, and judgment.

Requirements

  • Must be over the age of 18.
  • Ability to lift and move at least 50 lbs.
  • Ability to bend, squat, twist, and reach.
  • Ability to stand and/or walk for at least 6 hours per shift.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

Skills

  • Entrepreneurial mindset
  • Customer service
  • Team leadership and development
  • Recruiting and hiring
  • Relationship building
  • Communication
  • Conflict management
  • Business acumen
  • Sales analysis
  • Multi-tasking
  • Attention to detail
  • Priority setting
  • Time management
  • Adaptability
  • Collaboration
  • Action-oriented
  • Decision making

Location

  • White Plains, NY

Work Type

  • Full-time

Experience Level

  • Retail management experience
  • Experience leading functional teams

Education Level

  • Bachelor's degree or equivalent work experience

About the Company

  • Kendra Scott is a fashion-lifestyle brand focused on big dreams, colorful confidence, and inspired design.
  • Founded on Family, Fashion, and Philanthropy.
  • Believes employees and customers are the heart and soul of the brand.
  • Believes giving back is the truest form of success.
  • Designs are created in two state-of-the-art facilities in Austin, Texas.
  • Has a growing retail environment across the country.

Equal Opportunity

  • We are an equal opportunity employer and value diversity at our company.