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About the Role
This position is ideal for someone who enjoys being the first point of contact, thrives in an organized environment, and takes pride in delivering excellent customer service. This role is key to creating a positive, welcoming experience for employees, vendors, and visitors.
Responsibilities
- Greet visitors, vendors, and guests in a professional and welcoming manner
- Answer and direct incoming phone calls; take and relay messages via email
- Manage incoming and outgoing mail, packages, and certified mail
- Coordinate shipping requests (FedEx, UPS, GetGo) and create mailing labels
- Maintain the front desk email inbox and assist with companywide communications as requested
- Log, collect, and distribute incoming checks following established procedures
- Distribute subcontractor and vendor checks once required documentation is completed
- File shipping confirmations and maintain organized office records
- Provide general front desk and administrative support as needed
Requirements
- Strong customer service and interpersonal skills
- Detail-oriented, organized, and reliable
- Comfortable multitasking in a busy office environment
- Ability to work independently and take initiative
- Bilingual Spanish strongly preferred
- Proficiency with Microsoft Office (Outlook, Word, Excel)
- Prior receptionist, customer service, or administrative experience preferred
- Regular use of phones, computers, and office equipment
- May involve standing, walking, climbing stairs, and lifting items up to approximately 25 pounds
- Occasional exposure to outdoor weather conditions when assisting with deliveries
- Ability to work flexible hours as needed
Skills
- Customer service
- Interpersonal skills
- Detail-oriented
- Organization
- Reliability
- Multitasking
- Independent work
- Initiative
- Bilingual Spanish
- Microsoft Office (Outlook, Word, Excel)
Location
- New York
Work Type
- Part-time
- Onsite
Experience Level
- Prior receptionist, customer service, or administrative experience preferred
Salary/Compensations
- $20–$25 per hour
About the Company
- 49-27 Property Ops LLC. supports a professional building centered around the construction and restoration industry.