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About the Role

The Kensington White Plains is seeking a compassionate, creative, and knowledgeable Connections Program Manager to lead its specialized program for residents experiencing early-stage cognitive change. This role focuses on understanding individuals, celebrating strengths, and creating opportunities for connection, independence, purpose, and joy.

Responsibilities

Develop and oversee a robust calendar of daily programming designed for residents experiencing cognitive change.
Create opportunities for cognitive stimulation, brain fitness, social engagement, emotional wellness, movement, music, art, reminiscence, sensory experiences, and purposeful activity.
Lead engaging small groups, larger programs, and individualized one-on-one experiences.
Adapt programs in real time based on residents’ abilities, interests, energy levels, and changing needs.
Build a predictable daily rhythm that provides residents with comfort and structure while creating opportunities for spontaneity and joy.
Regularly evaluate programming and introduce new approaches based on resident engagement and outcomes.
Build genuine relationships with residents, learning their individual histories, preferences, routines, strengths, and interests.
Complete resident assessments and contribute to individualized support and service plans.
Observe changes in cognition, behavior, engagement, mood, and participation, communicating observations to the interdisciplinary team.
Maintain accurate documentation of attendance, engagement, and meaningful resident observations.
Help identify approaches that allow each resident to participate successfully and experience a sense of accomplishment.
Develop trusting and supportive relationships with resident families.
Provide regular updates and meaningful touchpoints regarding resident participation and engagement.
Participate in care and service-plan discussions.
Support family education related to cognitive change and dementia.
Coordinate Connections family gatherings, educational opportunities, and special events.
Serve as a knowledgeable and compassionate ambassador for the Connections Program during tours and community events.
Work closely with Assisted Living leadership, Nursing/Clinical Services, Life Enrichment, Dining, Rehabilitation, and other departments.
Coach and support team members working with Connections residents.
Help team members understand successful approaches for engaging residents experiencing cognitive change.
Participate in interdisciplinary meetings and service-plan reviews.
Support dementia education and training initiatives.
Model patience, flexibility, empathy, creativity, and person-centered care.

Requirements

Experience working with older adults and/or individuals living with dementia or cognitive impairment.
Strong understanding of person-centered dementia care.
Ability to recognize individual strengths and adapt programming as residents’ needs change.
Excellent communication and relationship-building skills.
Creativity, enthusiasm, organization, and follow-through.
Comfort partnering closely with families and interdisciplinary teams.
Strong computer and documentation skills, including Microsoft Office and electronic documentation platforms.
Ability to stand, walk, sit, bend, reach, and lift up to 25 lbs.
Ability to actively participate in and lead programs that may involve physical movement.
Ability to assist and support residents as appropriate within the scope of the position.
Ability to remain calm, compassionate, positive, and solution-focused in a dynamic senior-living environment.
Ability to work occasional evenings, weekends, or holidays to support resident programs and special events.
Must successfully complete all required health screenings and background checks in accordance with applicable New York State requirements.

Skills

Dementia care
Cognitive wellness
Therapeutic recreation
Life enrichment
Social work
Senior living
Cognitive stimulation
Brain fitness
Social engagement
Emotional wellness
Movement
Music
Art
Reminiscence
Sensory experiences
Purposeful activity
Relationship-centered care
Person-centered dementia care
Microsoft Office
Electronic documentation

Location

White Plains, NY

Work Type

Full-Time

Education Level

Dementia Practitioner certification or specialized dementia education is highly valued.

Salary/Compensations

$85,000-$95,000

About the Company

At The Kensington White Plains, we believe memory care is about far more than a diagnosis. It is about understanding the person, meeting them where they are, celebrating their strengths, and creating opportunities for connection, independence, purpose, and joy every single day.
Our Promise is: “To love and care for your family as we do our own.”
We are guided by four core values: A Love for Seniors • Respect for Each Other • Passion for Excellence • A Spirit to Serve.
Connections is The Kensington’s signature early-stage memory care program. Designed for residents experiencing mild cognitive change, Connections bridges the space between traditional Assisted Living and Memory Care by providing the right balance of independence, structure, cognitive stimulation, social connection, physical wellness, and personalized support.
Our goal is not simply to keep residents busy. Our goal is to know them.