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About the Role
The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.
Responsibilities
- Identifies and implements technical solutions and business process improvements by analyzing business needs and leveraging innovative technologies
- Collaborates with business partners and product engineering teams to enforce architecture practices, ensuring alignment with architectural and technical strategy through governance and project reviews
- Leads technology platform solutions alignment with platform blueprints and company roadmaps, serving as the Single Point of Contact (SPOC) and coordinating with relevant stakeholders
- Optimizes cross-platform integration implementing advanced integration strategies to enhance platform capabilities, performance, and efficiency
- Ensures the engineered environment meets comprehensive business, application design, and infrastructure requirements by overseeing platform integration performance
- Executes solution architecture design strategies, leads design and code reviews to ensure the delivery of desired business outcomes and adherence to enterprise standards
- Supervises the platform's application programming interface strategy and implementation roadmap by collaborating with business and data architects, incorporating their input into cohesive platform solutions
- Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives
- Embeds AI-assisted architecture tools into team workflows, improving design analysis, documentation, and platform integration outcomes
- Mentors junior architects on responsible use of AI-enabled tools for solution design, API strategy, and requirement analysis
- Applies AI-assisted capabilities to improve architecture reviews, business process analysis, and technical solution recommendations across the platform
Requirements
- Hands-on programming experience relevant to the assigned technology platform in a professional environment, and/or comparable experience
- Experience in application solution architecture design and end-to-end software development of complex distributed (multi-tiered) systems
- Experience in multiple technology disciplines with a deep knowledge of architectural concepts (business, data, technical, and solution) and a proven track record of implementation
- Experience in using a systems analysis and design methodology applicable to an Agile product environment
- Experience in relevant software development life cycle methodologies, practices, and compliance policies/procedures
- Experience in solution architecture, complex application systems design, and platform integration via modern approaches (i.e., RESTful application programming interfaces)
- Experience leading adoption of AI-assisted tools within solution architecture or platform integration teams
- Experience using AI-enabled capabilities to improve architecture analysis, design quality, and documentation practices
- Have passed (or pass within 6 months) a Senior Engineer level DT Technical Assessment in at least one technology discipline relevant to the assigned Technology Platform(s)
- Knowledge of relevant supporting architecture domains required to align and deliver solutions (business, information, application, technical, etc.)
- Knowledge of Service Oriented Architecture design principles, execution patterns, and performance optimization techniques
- Knowledge of current industry best practices regarding solution delivery disciplines
- Knowledge of AI-enabled architecture tools and their application within solution delivery, integration, and documentation workflows
- Understanding of governance considerations for AI-assisted architecture work, including validation of outputs and control of design risk
Skills
- AI-assisted architecture tools
- Solution architecture
- Platform integration
- API strategy
- Systems analysis and design
- Agile product environment
- Software development life cycle methodologies
- Service Oriented Architecture
Location
- United States
Work Type
- Hybrid
- Onsite
- Virtual
Experience Level
- Senior
Education Level
- Bachelor's Degree in Computer Science, Computer Engineering, Information Systems, or comparable experience; advanced degree preferred
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
About the Company
- At American Express, our culture is built on a 175-year history of innovation, shared values, and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues.
- From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
- As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
- Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Equal Opportunity
- American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
- American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
- For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
- US Job Seekers - Click to view the “Know Your Rights poster.