Regional Director of Operations at MAPLE LEAF LOUNGE | CA | Rezi

Regional Director of Operations at MAPLE LEAF LOUNGE

Regional Director of Operations

MAPLE LEAF LOUNGE · CA

Yesterday

Regional Director of Operations

MAPLE LEAF LOUNGE · CA

a day ago
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About the Role

This is a posting for an existing job vacancy. Artificial intelligence-based tools may be used at certain stages of the recruitment and applicant screening process.

Responsibilities

  • Increase division revenue and profitability by developing forecasts, analyzing operation capabilities, and ensuring budget adherence.
  • Provide tools for success and set operational standards, goals, and expectations.
  • Build strong client relationships, conduct business plan reviews, and drive account retention.
  • Implement new business strategies in collaboration with Compass support functions.
  • Attract, develop, and retain associates; develop succession planning and provide a safe, supportive work environment.
  • Support the labour relations strategy process for unionized accounts, interacting with representatives and administering fair policy and procedures during negotiations.
  • Lead and support multi-unit management teams in attaining financial and operational goals.

Requirements

  • Post-secondary degree or diploma required; MBA preferred.
  • 10 years of senior leadership experience in healthcare and contract facilities management.
  • Solid understanding of senior living, acute care and long-term care support services.
  • Experience managing multiple sites in complex environments (union and non-union).
  • Proven financial management skills within a comparable size business portfolio.
  • Strong mentor and leader with an ability to build client relationships at all levels.
  • Excellent decision-maker with strong communication skills (written and verbal).
  • Comfortable with a dual-reporting relationship (Food and Facilities Management).
  • Willingness to travel.
  • Proficient with MS Office including Word, Excel, and PowerPoint.

Skills

  • Financial management
  • Client relationship building
  • Communication (written and verbal)
  • MS Office (Word, Excel, PowerPoint)

Experience Level

  • Senior leadership experience

Education Level

  • Post-secondary degree or diploma
  • MBA preferred

Salary/Compensations

  • $110,000 - $130,000

Benefits

  • Group benefits
  • Employer RRSP contributions
  • Discretionary bonus or incentive programs