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About the Role
As a Vulnerable Adult Investigations Manager in Global Security, you will supervise and direct the activities of a team of investigators and perform investigations of elder/vulnerable adult financial exploitation. You will be focused on root cause analysis, quantifying risk, and ensuring compliance with the GS Vulnerable Adult Investigations Procedure, then communicating findings to management to prompt systems, process, and procedural change.
Responsibilities
- Manage the investigation process with a focus on gathering evidence for elder/vulnerable adult investigations while ensuring compliance with regulatory requirements and internal policies.
- Ensure team compliance and collaboration with referrals to applicable Adult Protective Service (APS) agencies and/or state regulators.
- Work closely with Risk and other key Line of Business (LOB) personnel to analyze controls based on investigation findings and recommend enhancements/remediation.
- Work closely with Americans with Disabilities Act (ADA) Compliance.
- Work effectively with JPMorgan Chase's technology support teams to discover how frauds occur through a deep understanding of JPMC systems and processes.
- Maintain strong liaison and working relationships with all federal, state, and local law enforcement and regulatory agencies, including international enforcement agencies.
- Incorporate feedback from Investigators to identify credible, actionable intelligence.
Requirements
- Bachelor's degree in Criminal Justice, Business, related field or work experience
- Minimum 10 years of experience in financial fraud investigations or related law enforcement
- Advanced understanding of fraud and risk, working with internal management, and acting as a liaison with the law enforcement community at the local, state, federal, and international levels
- Ability to manage staff and/or work remotely as the team is spread across diverse geographies
- Ability to coordinate, work with and gain the trust of business stakeholders, technical resources, and third-party vendors
- Able to articulate sophisticated fact patterns to non-technical line of business risk partners and memorialize investigations into regular reporting requirements
- Excellent written and verbal communication skills
- This position is subject to Section 19 of the Federal Deposit Insurance Act. An employment offer is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.
Skills
- Criminal Justice
- Business
- Financial fraud investigations
- Law enforcement
- Fraud and risk analysis
- Staff management
- Remote work
- Stakeholder coordination
- Technical resource collaboration
- Third-party vendor management
- Communication
- JD
- MBA
- CFE
- PCI
- Courtroom testimony
Work Type
- Remote
Experience Level
- Minimum 10 years of experience
Education Level
- Bachelor's degree
- JD
- MBA
Benefits
- Comprehensive health care coverage
- On-site health and wellness centers
- Retirement savings plan
- Backup childcare
- Tuition reimbursement
- Mental health support
- Financial coaching
About the Company
- JPMorgan Chase & Co. is one of the oldest financial institutions, offering innovative financial solutions to millions of consumers, small businesses, and prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years, and we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management.
- The Global Security (GS) team protects the firm’s people and assets, ensuring the safety of business operations through the implementation of technology, best-in-class talent, and client collaboration. Teams are responsible for developing safety policies and procedures, customer safety, pre-employment screening, fraud investigations, and security operations on a global basis.
- We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
- The health and safety of our colleagues, candidates, clients, and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally.
- Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers, and employees up for success.
Equal Opportunity
- We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
- We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
- JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.