Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Director of Engagement role.

Rezi rewrites your resume against RPM Living's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Director of Engagement posting at RPM Living — free, in seconds.

About the Role

The Director of Engagement leads RPM Living's associate experience strategy, including engagement, recognition, inclusion, community service, and the corporate workplace. This role ensures associates feel recognized, heard, and connected, and that corporate and regional offices are well run, cost-effective, and reflective of RPM's values. Approximately 30% of the role focuses on corporate office operations, including budget, vendor, and space planning oversight.

Responsibilities

Develop and execute an integrated associate experience strategy covering engagement, recognition, inclusion, community service, and the corporate workplace.
Lead associate listening efforts, translate feedback into clear insights, and hold leaders accountable for visible action and follow-through.
Design and oversee recognition, DEIB, employee resource group, and volunteer programs that reinforce RPM's values and are practical for leaders to execute across markets.
Equip leaders with tools and resources to engage, recognize, and connect with their teams consistently.
Partner with key stakeholders and departments on timely, accurate associate communications that support engagement, celebrate associate contributions, and guide organizational change.
Ensure corporate and regional offices are welcoming, efficient, and consistent with RPM's culture, overseeing daily operations, office systems, and administrative staff.
Own the budgets for engagement programs and office operations, and manage vendor, lease, and property relationships in partnership with Procurement and IT.
Oversee applicable AP/AR functions and ensure all program and corporate office metrics are met.
Lead, develop, and hold accountable a team across engagement and office operations.
Set clear expectations, address performance gaps directly, and model RPM's values.
Serve as a strategic partner to the VP, Associate Experience, and represent the function with senior leadership.

Requirements

Deep expertise in associate experience, engagement strategy, and culture-building best practices, including recognition program design and inclusion initiatives.
Strong understanding of associate-facing communications and the ability to partner effectively with key departments and teams to ensure messaging supports engagement goals.
Skilled in analytics, interpretation, and translating data into insight and organizational action.
Skilled in DEIB program design, development, management, measurement, and evaluation.
Proven ability to lead, develop, and hold accountable a multidisciplinary team across distinct functional areas.
Excellent written and verbal communication skills, with the ability to adjust tone, depth, and framing based on audience - from field leaders to executive stakeholders.
Ability to build trusted partnerships at all levels of the organization, influence without authority, and navigate organizational dynamics with maturity and professionalism.
Strong organizational skills with the ability to manage multiple high-priority programs and projects simultaneously.
Ability to read and interpret seating floor plans and manage space planning processes.
Proven ability in developing and managing projects and departmental budgets.
May be required to sit or stand for extended periods of time.
Must be able to read documents, computer screens, and data.
Must be able to hear and understand verbal communications in person and over the phone or computer.
May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds.
Must be able to operate a computer, keyboard, mouse, and other office equipment.
Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires.
A valid driver’s license is preferred; candidates without a license will be provided a liability waiver.

Skills

Associate experience strategy
Engagement strategy
Recognition program design
Inclusion initiatives
Associate-facing communications
Analytics
Data interpretation
DEIB program design
Team leadership
Written communication
Verbal communication
Organizational skills
Project management
Budget management
Space planning

Location

In-office

Work Type

In-office
Day travel
Overnight travel

Experience Level

Ten years of experience in diagnosing, designing, developing, implementing, and evaluating strategic culture and engagement strategies.
Five or more years of management or supervisory experience over a multidisciplinary team.

Education Level

Bachelor’s degree in human resources, Communications, Business Administration, or a related field.
Master’s degree from an accredited college or university preferred.

Benefits

Weekly pay for all associates working onsite at our apartment communities
Comprehensive healthcare coverage for all full-time, regular associates
Employer-paid employee assistance, mental health, and wellness programs
Critical illness, hospital indemnity, and accident insurance
401(k) with a robust company match
Professional development, career growth, and role-based learning plans
A culture of Diversity, Equity, Inclusion and Belonging (DEIB), with multiple Employee Resource Groups (ERGs)
Paid time off, plus floating holidays and volunteer days
Discounts on Costco memberships, movie tickets, wellness, entertainment, and travel

About the Company

At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.
RPM Living participates in E-Verify.
Come build your career with a team that invests in you.

Equal Opportunity

RPM Living is an Equal Opportunity Employer.
If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu.