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About the Role

This is a varied and hands-on role combining office management, facilities coordination and business administration support. Acting as the primary point of contact within our London office, you'll help create a positive workplace experience while ensuring the smooth day-to-day running of office operations and central business support activities. You'll work closely with colleagues across the business, supporting a wide range of operational, administrative and workplace requirements.

Responsibilities

Manage the day-to-day running of the London office, acting as the first point of contact for workplace, facilities and office-related support.
Coordinate office operations, suppliers, maintenance, meetings, events and visitor requirements to ensure a professional and welcoming environment.
Provide central business support, including administration, travel coordination, purchase orders, invoices, documentation management and shared communications.
Support process improvements, maintain records and procedures, and contribute to efficient ways of working across the business.

Requirements

Highly organised with strong attention to detail.
Comfortable managing multiple priorities and competing deadlines.
Proactive and able to take ownership of tasks.
Friendly, approachable and service-focused.
Confident building relationships with colleagues and external suppliers.
Competent using Microsoft Office and business systems.
Previous administration, coordination or office support experience advantageous but not essential.
Strong organisational and communication skills.
Ability to work independently and manage priorities effectively.
Excellent attention to detail.
A proactive and solutions-focused approach.
A professional, approachable and personable style.
A positive, can-do attitude and willingness to get involved wherever needed.
A proactive approach to problem solving and continuous improvement.
Strong customer-service mindset with a focus on supporting colleagues and stakeholders.
The ability to work independently whilst building strong relationships across the business.
A flexible and adaptable approach, comfortable working in a varied role where no two days are the same.

Skills

Microsoft Office
Business systems
Purchase orders
Invoices
SharePoint
Monday.com
Document management system

Location

London

Work Type

Hybrid Working
Full-time

Experience Level

Experienced in administration, office coordination, workplace support or business support roles.

Benefits

4pm finishes every Friday
Hybrid working (minimum two days per week in the office)
Regular company away days, socials and learning events
Team breakfasts, lunches and social gatherings
Office Snacks
Competitive annual leave allowance
Company Pension
Rest time scheme to support recovery after travel and late working
Volunteering and "You Day" leave
Your birthday off
Meeting-free days
Recognition and reward programmes

About the Company

We're passionate about creating an environment where people can do their best work, continue to grow, and enjoy being part of the team. Alongside a collaborative and supportive culture, we offer a range of benefits designed to promote wellbeing, flexibility and work-life balance.