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About the Role

This is an exceptional opportunity to lead the people agenda at one of London’s most distinctive and iconic hotels. As Director of Human Resources, you will be a key member of the hotel’s Executive Committee, partnering directly with the General Manager and leadership team to shape a workplace where associates can thrive and the business can perform at its best. This is much more than an HR operational role; you will be a strategic business partner, culture champion, talent leader and trusted coach, translating the priorities of the hotel into a compelling people strategy.

Responsibilities

Partner with the General Manager and Executive Committee to translate business priorities into an effective property Human Resources strategy.
Own the development and execution of the hotel's Human Resources Business Plan.
Act as a trusted adviser and coach to senior leaders and managers across the property.
Lead key people initiatives, ensuring they are embedded effectively and deliver meaningful business results.
Champion associate engagement and lead the hotel's response to engagement survey insights and priorities.
Use people data and insight, including retention, vacancies, engagement, succession and development, to inform Executive Committee discussions and decision-making.
Represent the people agenda within owner and senior leadership discussions as required.
Act as a key change leader for initiatives with a significant impact on associates.
Lead succession and workforce planning across the property.
Build a strong and diverse pipeline of talent for future leadership opportunities.
Coordinate the Human Capital Review process and ensure meaningful follow-up and development actions.
Partner with leaders to identify high-potential talent and create opportunities for associates to grow their careers.
Coach leaders on performance, development and talent conversations.
Balance internal development and progression with the recruitment of exceptional external talent.
Maintain a strong understanding of the internal and external employment and compensation landscape.
Support the development of an effective total compensation strategy.
Champion the effective use and communication of compensation, benefits, recognition and incentive programmes.
Review internal equity and identify areas requiring action.
Develop creative approaches to recognition that reinforce the culture and priorities of the hotel.
Be a visible and trusted HR leader for associates throughout the hotel.
Champion positive employee relations and a culture built on respect, inclusion and belonging.
Provide expert guidance on employee relations matters.
Lead, coach and develop the on-property Human Resources team, ensuring they have the expertise and confidence to provide outstanding support.
Ensure Marriott HR systems, tools, policies and programmes are used effectively across the property.
Continually look for opportunities to improve the way we work and the experience we create for associates.

Requirements

A 2-year degree from an accredited university in Human Resources, Business Administration or a related discipline, together with at least four years' experience in Human Resources, management operations or a related professional area
A 4-year bachelor's degree in Human Resources, Business Administration or a related discipline, together with at least two years' experience in Human Resources, management operations or a related professional area.
Experience gained within hospitality, luxury, a large operational environment or another people-intensive service business would be particularly valuable.

Skills

Strong HR expertise
Commercial thinking
Excellent judgement
Genuine passion for people

Location

London

Work Type

Full-time

Experience Level

Director
4 years experience
2 years experience

Education Level

2-year degree
4-year bachelor's degree

Benefits

Compensation programmes
Benefits programmes
Incentive programmes

About the Company

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.
As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.
With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.
In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world.
JW believes our associates come first. Because if you're happy, our guests will be happy.
JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott.
Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.
JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being.
Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.
In joining JW Marriott, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Imagine coming to work with some of London's most famous landmarks on your doorstep.
Embrace history and luxury at London Marriott Hotel County Hall, located on London's vibrant South Bank, just steps from Westminster Bridge.
Occupying London's former County Hall, the hotel combines the building's remarkable heritage with quintessentially British hospitality.
It is a destination unlike almost any other and an extraordinary environment in which to build your career.
Our teams create memorable experiences in a setting steeped in history, with inspiration around every corner.
The hotel's Gillray's Steakhouse & Bar is known for its distinctive British character and extensive collection of more than 100 gins.
Quite simply, this is an opportunity to work in one of London's most photographed destinations while shaping the culture and people experience behind it.

Equal Opportunity

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
Our greatest strength lies in the rich blend of culture, talent and experiences of our associates.
We are committed to non-discrimination on any protected basis, including disability, veteran status or any other basis protected by applicable law.