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About the Role
Operations Associates perform a wide variety of tasks with exposure to every non-instructional function in the school, building a range of skills. Responsibilities vary by school and personal skills.
Responsibilities
- Serve as gatekeeper to address questions and minimize interruptions of the school admin team
- Answer phones, redirect inquiries as may be appropriate and relay messages to staff in a timely manner
- Maintain a clean and organized office environment
- Manage daily school operations and administrative systems to support the effective functioning of the school
- Oversee procurement, purchasing, inventory management, vendor relationships, invoice processing, and budget tracking
- Maintain accurate student records and data systems, including attendance, enrollment, transportation, and compliance documentation
- Coordinate student transportation services, including bus eligibility, route assignments, and MetroCard distribution
- Plan and execute school-wide events and logistics, including picture day, field trips, family events, testing, graduation, and special programs
- Prepare and submit permits, transportation requests, facility requests, and other required operational documentation
- Manage shipping, receiving, supply distribution, food service support, printing services, and office operations
- Respond to student emergencies and provide operational support to staff, students, and families
- Lead and support operational projects while ensuring timely execution, compliance, and strong customer service
Requirements
- Bachelor’s degree required
- Experience working with children
- At least 2-3 years experience in school operations, office administration, customer service, administrative support, or a related field
- Previous experience working in a K–12 school, charter school, higher education, or nonprofit setting
- Experience working with databases, student information systems, or other operational software platforms
- Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously
- Excellent written and verbal communication skills
- Strong attention to detail and accuracy when managing records, compliance documentation, and operational processes
- Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
- Ability to handle confidential and sensitive information with professionalism and discretion
- Strong customer service mindset and ability to build positive relationships with staff, students, families, and vendors
- Ability to problem-solve independently and exercise sound judgment in fast-paced environments
- Ability to adapt quickly to changing priorities and urgent operational needs
- Demonstrated ability to manage projects from planning through execution
- Ability to work both independently and collaboratively as part of a team
- Belief in the Classical Charter Schools mission and education model
- Highly organized, motivated, and capable of seeing projects from beginning to end
- Strong work ethic and a “whatever it takes” disposition
Skills
- ATS
- Galaxy
- FAMIS
- SchoolMint
- Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
- Databases
- Student information systems
- Operational software platforms
- Project management
- Customer service
- Communication
- Organization
- Problem-solving
- Adaptability
Location
- South Bronx
Work Type
- Full-time
Experience Level
- 2-3 years experience
Education Level
- Bachelor's degree
Salary/Compensations
- $58,000 - $75,000
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Student Loan Counseling
- Flexible Spending Accounts
- Commuter Reimbursement Account
- Life Insurance
- Disability Insurance
- Gym/Fitness Reimbursement
- Calm Subscription
- Wellness benefits
- 401k
About the Company
- Classical Charter Schools is one of the highest performing charter networks in New York City, making a meaningful impact on education in the South Bronx.
- Recognized as a five-time National Blue Ribbon Award-Winning network, Classical Charter Schools outperforms 97% of New York charters by providing a transformative education through a classical curriculum focused on art, music, Latin, debate and character education.
Equal Opportunity
- We are an equal opportunity employer and we value diversity. All employees and applicants will be treated in all respects on basis of merit and qualifications without regards to their race, color, national origin, age, disability, sexual orientation, religion, gender, veteran status, or any other reason prohibited by law. We strongly encourage applications from people of all backgrounds to apply.